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[v12.373] [v12.405] SMS - toll-free number (TFN) regulation patch

Overview

There are new regulations for SMS messages being sent from toll-free numbers (TFN) designed to help combat fraud and reduce spam. To comply with these new rules, each TDO office that uses SMS will have their own individual TFN. Be aware that once your office is switched over messages be sent from this new number.

If you are on TDO version 12.416d there is nothing you need to do. If you are not on TDO version 12.416d we recommend you update to the latest TDO version. If you are using TDO version 12.373 or 12.405g, and not able to update at this time, you can start using the new TFN by applying the TDOSMSFix.V1.exe which can be downloaded from TDO4endo.com. If you are on a version older than 12.373 an upgrade is required.

 

New SMS General Release

TDO 12.416 has this functionality. The patch applies only for 12.405 and 12.373. If you are on a version older than 12.373 an upgrade is required.

Detailed Instructions

Step 1: Download TDOSMSFix.V1.exe from the download area of the TDOer User Login Page (tdo4endo.com). Save the exe to the TDO Builds folder on the server.

Step 2: Make sure TDO is closed on the workstation

Step 3: Browse to the TDO Builds directory on the server and run TDOSMSFix.V1.exe

Step 4: Open TDO

Repeat these steps on every workstation where SMS is used.

Notes

  • If TDO is reinstalled, the exe has to be run again. To prevent this, please update to the latest TDO version. 

Reference

For further articles relating to similar issues, please check

SMS Appointment Confirmation

TDO SMS Overview