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How to use the Infograbber
Viewed 4949 times since Oct 15, 2014
Overview If you are registered for the TDO  Web/Cloud Services, you can use an IPad for the web based Infograbber version. If you do not subscribe to this service, a Windows based laptop, desktop, or tablet that can install Windows applications will... Read More
Electronic Signatures in TDO with Topaz Signature Pad
Viewed 5862 times since Jun 10, 2015
Overview A new feature in TDO provides user the ability to sign the medical history forms, policy consent forms, pain history form and the credit card receipts using the Topaz signature pad.  The Topaz signature pad can also be used in Infograbber.... Read More
Online Infograbber - Resubmit Signature
Viewed 3978 times since Aug 27, 2014
Overview When using online based Infograbber, there is a feature that that will allow users to resubmit a patient signature into TDO if it does not transfer from the online based Infograbber. Detailed Instructions To use this feature, log into the... Read More
Potential Issue with Ipad and Web Infograbber
Viewed 2542 times since Dec 9, 2014
Issue: Safari crashes when using Web Infograbber on iPad after updating to iOS 8 Solution: We have had reports that some users have had trouble with Safari crashing when using the Web Infograbber on their Ipad. This seems to be limited to users that... Read More
Web Infograbber Auto Complete Settings
Viewed 1265 times since Oct 30, 2017
Overview It is important that you run a test using your web infograbber to make sure that text boxes are not showing auto complete options. There have been some instances where the tablet browser has ignored the page settings and displayed previous... Read More
Microsoft Edge Incompatibility with Web Infograbber
Viewed 1185 times since Jul 18, 2016
We have noticed several issues with touchscreen laptops attempting to use the TDO Web Based Infograbber on the Microsoft Edge browser (on Windows 10). We have looked into it and after testing we have found that Edge doesn’t handle the html... Read More
 
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