Overview If you are registered for the TDO Web/Cloud Services, you can use an IPad for the web based Infograbber version. If you do not subscribe to this service, a Windows based laptop, desktop, or tablet that can install Windows applications will... Read More
Overview A new feature in TDO provides user the ability to sign the medical history forms, policy consent forms, pain history form and the credit card receipts using the Topaz signature pad. The Topaz signature pad can also be used in Infograbber.... Read More
Overview When using online based Infograbber, there is a feature that that will allow users to resubmit a patient signature into TDO if it does not transfer from the online based Infograbber. Detailed Instructions To use this feature, log into the... Read More
Issue: Safari crashes when using Web Infograbber on iPad after updating to iOS 8 Solution: We have had reports that some users have had trouble with Safari crashing when using the Web Infograbber on their Ipad. This seems to be limited to users that... Read More
Overview In order to reduce a patient’s time in office, we have created a new features for the Web Based Infograbber that will allow patients to completely finish the use of the Infograbber registration prior to arriving in office. This feature... Read More
Overview It is important that you run a test using your web infograbber to make sure that text boxes are not showing auto complete options. There have been some instances where the tablet browser has ignored the page settings and displayed previous... Read More
We have noticed several issues with touchscreen laptops attempting to use the TDO Web Based Infograbber on the Microsoft Edge browser (on Windows 10). We have looked into it and after testing we have found that Edge doesn’t handle the html... Read More