If you are having issues with TDO Letters please try disabling Connected Experiences to limit potential sources of issues.
Detailed Instructions
1) Open Microsoft Word
2) Click 'File'
3) Click 'Account'
4) Click 'Manage Settings'

5) Uncheck 'Turn on optional connected experiences'

7) Click 'OK"
Article ID: 1013
Created: August 15, 2025
Last Updated: August 18, 2025
Author: TDO KB [web_admin@tdo4endo.com]
Online URL: https://kb.tdo4endo.com/article.php?id=1013