XDR Installation
Note: the following are the instructions for Version 12. Version 11 uses a TWAIN driver.
Note: You will need to contact XDR support to obtain Calibration Files for your sensor.
For offices using XDR and are either upgrading to or installing a new TDO 12.205 installation and higher, please install VS C++ Redist 2015
Install the XDR Sensor Driver
1. Double-click the XDR_CMOS_Driver_Installer_2.1.0.0_2015-07-07.exe located in your “\TDO Builds\XDR Install” folder and follow the screen prompts.
2. Go to the Windows Control Panel > Device Manager and verify that you can see the XDR sensor. You can find it under Universal Serial Bus Controllers

Install vcredist_x86.exe
1. Double-click vcredist_x86.exe located in your “\TDO Builds\XDR Install” folder and follow the screen prompts.
2. For versions 12.196o and higher you would also need to install vcredist_x86_2015.exe
Open TDO to Configure XDR Radiograph
1. Version 12 - Setup> Site Configuration> Edit Control Table> Workstation Settings
Version 11 - Administrative > Edit Control Table and select the Workstation Settings Tab.
2. In the Radiography Software dropdown, select XDR. Leave the Radiography Path/Source blank.
3. Click on Close.
XDR Calibration File
XDR sensors requires a calibration file. XDR should provide a calibration file per sensor. If you did not receive a calibration file with the sensor, you will need to request the calibration file from XDR. The file should go in "\ProgramData\XDR" folder. If the "XDR" folder does not exist please create the folder.
You are now ready to take radiographs. Please follow the below links for guidance on how to calibrate the sensors in TDO and take sequential radiographs.
Calibrate sensor(s): https://kb.tdo4endo.com/article.php?id=597
Take sequential radiographs: https://kb.tdo4endo.com/article.php?id=575
You are now ready to take radiographs.
Troubleshooting
Issue: XDR UI does not display after clicking on the Xray button in Acquire.
Solution: This can occur after a user adjusts the computers Display Setting Text from 100% to 150% or vice versa. To resolve this issue, edit the “xdrclientsettings.xml” located in C:\ProgramData\XDR\ . Change the value for xLocation and yLocation to 25 and save.
XDR Support
If you are experiencing issues with image quality or with your sensor itself, you may need to contact XDR Support: (888) 937-9729
Article ID: 481
Created: June 2, 2016
Last Updated: November 20, 2025
Author: TDO KB [web_admin@tdo4endo.com]
Online URL: https://kb.tdo4endo.com/article.php?id=481