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Powered by PHPKB (https://www.phpkb.com) https://kb.tdo4endo.com/article.php?id=18 How to disable UAC in Windows Registry https://kb.tdo4endo.com/article.php?id=18 https://kb.tdo4endo.com/article.php?id=32 Antivirus Exclusions https://kb.tdo4endo.com/article.php?id=32 https://kb.tdo4endo.com/article.php?id=38 Troubleshooting - Error 8, 13, 18 or error validating license https://kb.tdo4endo.com/article.php?id=38 https://kb.tdo4endo.com/article.php?id=55 Viewing Patient Notes https://kb.tdo4endo.com/article.php?id=55 https://kb.tdo4endo.com/article.php?id=68 How to configure SMTP settings to send emails from TDO https://kb.tdo4endo.com/article.php?id=68 https://kb.tdo4endo.com/article.php?id=69 Cliconfg https://kb.tdo4endo.com/article.php?id=69 https://kb.tdo4endo.com/article.php?id=71 Ping server to find IP address https://kb.tdo4endo.com/article.php?id=71 https://kb.tdo4endo.com/article.php?id=107 TDO Best Practices https://kb.tdo4endo.com/article.php?id=107 https://kb.tdo4endo.com/article.php?id=118 iPhone / iOS Upgrade Issues https://kb.tdo4endo.com/article.php?id=118 https://kb.tdo4endo.com/article.php?id=128 Troubleshooting - Security Notice opening TDO https://kb.tdo4endo.com/article.php?id=128 https://kb.tdo4endo.com/article.php?id=129 How to Turn off Firewalls on a workstation https://kb.tdo4endo.com/article.php?id=129 https://kb.tdo4endo.com/article.php?id=271 "User or device not authorized to use the service" error https://kb.tdo4endo.com/article.php?id=271 https://kb.tdo4endo.com/article.php?id=277 Google Two Step Verification and TDO https://kb.tdo4endo.com/article.php?id=277 https://kb.tdo4endo.com/article.php?id=281 Enable "Remember Me" for Referring Doctors on your website https://kb.tdo4endo.com/article.php?id=281 https://kb.tdo4endo.com/article.php?id=286 Troubleshooting - Letters - permission denied / Letters module flickering https://kb.tdo4endo.com/article.php?id=286 https://kb.tdo4endo.com/article.php?id=294 Configuring Carestream SDK and Troubleshooting X-ray Image Quality in Version 11 https://kb.tdo4endo.com/article.php?id=294 https://kb.tdo4endo.com/article.php?id=296 TDO on Virtualized Environment https://kb.tdo4endo.com/article.php?id=296 https://kb.tdo4endo.com/article.php?id=300 Configuring a TDO Backup (Running a Fire Drill, Part 1) https://kb.tdo4endo.com/article.php?id=300 https://kb.tdo4endo.com/article.php?id=303 Troubleshooting - Help Menu not working https://kb.tdo4endo.com/article.php?id=303 https://kb.tdo4endo.com/article.php?id=305 Troubleshooting - User Interface Issues / Tabs not showing in TDO https://kb.tdo4endo.com/article.php?id=305 https://kb.tdo4endo.com/article.php?id=308 Troubleshooting - Language DLL msain.dll error https://kb.tdo4endo.com/article.php?id=308 https://kb.tdo4endo.com/article.php?id=319 Referral Chat https://kb.tdo4endo.com/article.php?id=319 https://kb.tdo4endo.com/article.php?id=326 Electronic Signatures in TDO with Topaz Signature Pad https://kb.tdo4endo.com/article.php?id=326 https://kb.tdo4endo.com/article.php?id=329 X-Ray Integrations, TWAIN and 3D Images setup in TDO https://kb.tdo4endo.com/article.php?id=329 https://kb.tdo4endo.com/article.php?id=334 eRx: Electronic Prescriptions through TDO https://kb.tdo4endo.com/article.php?id=334 https://kb.tdo4endo.com/article.php?id=335 How to Run a TDO Autofix https://kb.tdo4endo.com/article.php?id=335 https://kb.tdo4endo.com/article.php?id=342 Carestream - CBCT - saving screenshots into TDO https://kb.tdo4endo.com/article.php?id=342 https://kb.tdo4endo.com/article.php?id=353 How to Reconnect Your VPN for TDO Cloud Services https://kb.tdo4endo.com/article.php?id=353 https://kb.tdo4endo.com/article.php?id=354 How to Help Patients Securely Reset Their Patient Portal Password https://kb.tdo4endo.com/article.php?id=354 https://kb.tdo4endo.com/article.php?id=605 Microsoft Edge Incompatibility with Web Infograbber https://kb.tdo4endo.com/article.php?id=605 https://kb.tdo4endo.com/article.php?id=617 Troubleshooting Slowness in TDO https://kb.tdo4endo.com/article.php?id=617 https://kb.tdo4endo.com/article.php?id=620 Upgrading to SQL 2008 Express https://kb.tdo4endo.com/article.php?id=620 https://kb.tdo4endo.com/article.php?id=621 How to Upgrade Access Runtime 2002 to 2010 https://kb.tdo4endo.com/article.php?id=621 https://kb.tdo4endo.com/article.php?id=639 Using TDO on a Mac https://kb.tdo4endo.com/article.php?id=639 https://kb.tdo4endo.com/article.php?id=640 VPN Error TUN Interface failed cannot accquire TAP handle https://kb.tdo4endo.com/article.php?id=640 https://kb.tdo4endo.com/article.php?id=650 Video - Version 12: Configuring Desktop and Font size https://kb.tdo4endo.com/article.php?id=650 https://kb.tdo4endo.com/article.php?id=654 Multi Windows User TDO Environment https://kb.tdo4endo.com/article.php?id=654 https://kb.tdo4endo.com/article.php?id=657 How to Uninstall Microsoft Access 2002 Runtime https://kb.tdo4endo.com/article.php?id=657 https://kb.tdo4endo.com/article.php?id=661 Microsoft Visual Studio 2010 and Access Runtime https://kb.tdo4endo.com/article.php?id=661 https://kb.tdo4endo.com/article.php?id=663 TDO-Gendex Integration (Vixwin or GxTWAIN) https://kb.tdo4endo.com/article.php?id=663 https://kb.tdo4endo.com/article.php?id=664 Checking TDO Backup Log https://kb.tdo4endo.com/article.php?id=664 https://kb.tdo4endo.com/article.php?id=673 Google - Two-Factor Authentication (2FA) + creating App Passwords with OAuth https://kb.tdo4endo.com/article.php?id=673 https://kb.tdo4endo.com/article.php?id=675 Restoring From a TDO Backup (Running A Fire Drill part. 2) https://kb.tdo4endo.com/article.php?id=675 https://kb.tdo4endo.com/article.php?id=697 Pre Op/ Post Op Images Not Showing up in Referring Doctor Portal https://kb.tdo4endo.com/article.php?id=697 https://kb.tdo4endo.com/article.php?id=703 Could not generate the PDF file https://kb.tdo4endo.com/article.php?id=703 https://kb.tdo4endo.com/article.php?id=704 Invalid Path Or Path Not Found Error https://kb.tdo4endo.com/article.php?id=704 https://kb.tdo4endo.com/article.php?id=708 How to fix RTB (Real Time Benefits) Error https://kb.tdo4endo.com/article.php?id=708 https://kb.tdo4endo.com/article.php?id=710 Dental Exchange Error due to username or password https://kb.tdo4endo.com/article.php?id=710 https://kb.tdo4endo.com/article.php?id=713 Resolving GBCOWN error https://kb.tdo4endo.com/article.php?id=713 https://kb.tdo4endo.com/article.php?id=721 Steps for fixing “Login Error 2450” with Norton Antivirus / Symantec Endpoint Protection/ Sophos https://kb.tdo4endo.com/article.php?id=721 https://kb.tdo4endo.com/article.php?id=765 Run TDO Without Local Admin (Version 12 only) https://kb.tdo4endo.com/article.php?id=765 https://kb.tdo4endo.com/article.php?id=784 Windows Update Error Causing OnClick Errors in TDO https://kb.tdo4endo.com/article.php?id=784 https://kb.tdo4endo.com/article.php?id=792 Carestream Driver Compatibility https://kb.tdo4endo.com/article.php?id=792 https://kb.tdo4endo.com/article.php?id=823 ODBC Errors in TDO https://kb.tdo4endo.com/article.php?id=823 https://kb.tdo4endo.com/article.php?id=829 Windows Update Causing Printing Issues - KB4560960- FIXED https://kb.tdo4endo.com/article.php?id=829 https://kb.tdo4endo.com/article.php?id=830 TDO Freezes Before and after Saving/Sending/Printing a Letter - Due to Recent Microsoft Office Update (7/30/2020) FIXED https://kb.tdo4endo.com/article.php?id=830 https://kb.tdo4endo.com/article.php?id=849 XDR - Windows 2004 and 20H2 - integration https://kb.tdo4endo.com/article.php?id=849 https://kb.tdo4endo.com/article.php?id=867 Pain History - Error - question 14 & "bread" typos https://kb.tdo4endo.com/article.php?id=867 https://kb.tdo4endo.com/article.php?id=873 Letters - Microsoft Word - security warning https://kb.tdo4endo.com/article.php?id=873 https://kb.tdo4endo.com/article.php?id=882 Letters - Email - Office 365 - SMTP work around https://kb.tdo4endo.com/article.php?id=882 https://kb.tdo4endo.com/article.php?id=891 Backup - TDO data backup guide https://kb.tdo4endo.com/article.php?id=891 https://kb.tdo4endo.com/article.php?id=895 XDR - sensor crashing with Windows 11 & 10 version 22H2 and/or Windows updates KB5027117 and KB5011048  https://kb.tdo4endo.com/article.php?id=895 https://kb.tdo4endo.com/article.php?id=934 Cloud Letters - token matching structure https://kb.tdo4endo.com/article.php?id=934 https://kb.tdo4endo.com/article.php?id=945 TDOxQB sync - configuring a new computer https://kb.tdo4endo.com/article.php?id=945 https://kb.tdo4endo.com/article.php?id=946 TDOxQB sync - QuickBooks no longer supports QB desktop 2020 & 2021 (EOL 5/31/24) https://kb.tdo4endo.com/article.php?id=946 https://kb.tdo4endo.com/article.php?id=949 Automatically clear the cache when closing Google Chrome https://kb.tdo4endo.com/article.php?id=949 https://kb.tdo4endo.com/article.php?id=967 Microsoft - Two-Factor Authentication (2FA) + creating App Passwords with OAuth https://kb.tdo4endo.com/article.php?id=967 https://kb.tdo4endo.com/article.php?id=989 TDO installation - troubleshooting https://kb.tdo4endo.com/article.php?id=989 https://kb.tdo4endo.com/article.php?id=999 4GB Patch Tool - Tool to improve TDOs performance when a large amount of memory is needed. TDO build 12.405e and above https://kb.tdo4endo.com/article.php?id=999 https://kb.tdo4endo.com/article.php?id=1003 Microsoft .NET Framework. Unhandled exception error when launching TDO installer. https://kb.tdo4endo.com/article.php?id=1003 https://kb.tdo4endo.com/article.php?id=1031 eRx Script error - eRx showing the incorrect time zone https://kb.tdo4endo.com/article.php?id=1031