TDO Support - Search

[v12.451o and above] TDO Payments - Online payments

Mon, Aug 12, 2024 TDO Payments, online payment, eCommerce, patient portal 1581

Overview We have a feature included with TDO Payments that will allow your patients to make online payments. Your office can benefit from the growing popularity of online payments. Payments made online will directly reflect in TDO in real time. ... Read More

TDO x QuickBooks/ Rekon Integration Overview

Wed, Sep 3, 2014 TDO, Quickbooks, TDOQB, Mercury, production, payments, sales, fees, checks, deposit, undeposited, account 12608

Overview TDO and QuickBooks setup and prerequisites. Table of Contents Prerequisites Basic overview of TDO and QuickBooks integration Remarks Australia Setup Prerequisites In order to use the TDO QuickBooks integration on your workstation... Read More

TDOxQB sync - QuickBooks no longer supports QB desktop 2020 & 2021 (EOL 5/31/24)

Tue, Dec 26, 2023 TDOQB, TDOxQB, Quickbooks, QB, 2020, 2021, support 6101

Support for QuickBooks Desktop 2020 (ended) & 2021 (EOL 5/31/24) At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May... Read More

TDOxQB sync - configuring a new computer

Tue, Dec 26, 2023 Quickbooks, QB, TDOQB, TDOxQB, sync, configure, setup, set up, computer, workstation, new, troubleshoot 4141

Table of Contents Configuring a new computer for TDOxQB Sync Performance Troubleshooting Configuring a new computer for TDOxQB Sync Occasionally, the computer where the TDOxQB sync is run from needs to be replaced or an office wants to add... Read More

Ledger page - Insurance withholdings (with & without TDOxQB sync)

Tue, Dec 26, 2023 Ledger, page, Insurance, TDOQB, TDOquickbooks, QB, Quickbooks, withholdings, Receive Insurance Payment, Debit Adjustment, Debit adj 3951

Overview Occasionally insurance will withhold part of a payment for one patient on a payment for service on another patient instead of requesting you send an overpayment back to them. If this happens, you will do the following: Table of... Read More

TDOxQB sync - Ledger page - Provider Payment Transfers with QB

Tue, Dec 26, 2023 Ledger, Fees, page, transfer, provider, credit adjustment, debit adjustment, QB, Quickbooks, sync, cross posting, Ledger Adjustment Tool, TDOQB, payment, wrong, incorrect 3643

Overview This article is for the TDO Quickbooks sync. If a payment is recorded for the wrong provider, location, or patient; you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

How prepare Windows Server x64 2012, 2016, and 2019 to install TDO 12

Mon, Nov 13, 2023 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 3720

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More

[v12] Training Quick Tips - Front Office, Clinical & Setup

FEATURED

Sun, Jul 16, 2023 Tdo4endo.com, quicktips, frontdesk, clinical, setup, pdf, training, guide, help, learning, how to, FAQ 4432

Overview Attached are downloadable links to PDF documents for TDO quick tips for front desk, clinical and setup. Table of Contents Overview Front Office Quick Tips Clinical Quick Tips Setup Quick Tips References Front Office Quick Tips The... Read More

TDO Comms+ Overview

Tue, Mar 7, 2023 TDO Comms, comms, communications, sms, templates, automation, automatic, tdo communications, tdo sms, tdo messaging, messaging, texting, tdo texting, appointment confirmations, appt confirmations, confirmations 5643

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions: Valid Reply Designer Send Query Automation Sub header ... Read More

[v12.373] [v12.405] SMS - toll-free number (TFN) regulation patch

Fri, Apr 29, 2022 SMS, New Service, 12.416d, SMS.TDOSMS.DLL, UseOldSMSService, TDOSMSFix.V1.exe, 12.373, 12.405, tfn, toll-free numbers, toll free numbers, toll, free, numbers 2192

Overview There are new regulations for SMS messages being sent from toll-free numbers (TFN) designed to help combat fraud and reduce spam. To comply with these new rules, each TDO office that uses SMS will have their own individual TFN. Be aware that... Read More

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