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Overview When a transaction is posted to the wrong patient, doctor, or location follow these steps   Detailed Instructions Note: If you are NOT using an integrated service, Worldpay/Vantiv/Mercury, or Rectangle simply void the transaction, backdate... Read More

Overview   MDToolbox eRX users can check prescription interactions by clicking on the Heart icon to the right of the prescription. This will check any interactions with the prescriptions listed within eRX. If there is only one drug listed it will... Read More

Overview Lexicomp is a necessary component within TDO and you use it every day.  Detailed Instructions Even if you use Electronic Prescribing, Lexicomp is still built into the Medical History and being used in TDO Software  It is built into... Read More

Overview This article will demonstrate the different ways to describe medication delivery methods for drugs with more than one way of delivery, i.e. by way of topical (on top of the skin) or systemic (through the bloodstream) in the Lexicomp... Read More

Overview This article will show you how to charge interest to patients showing an outstanding balance in your Aging Analysis Report Detailed Instructions Interest is, by default, automatically checked for all patients. It does not mean that Interest... Read More

If you are getting the below error when trying to connect OPENVPN. Disable Driver Signature Enforcement.   How to disable signature enforcement (server 2012 R2) 1.Activate the windows side panel charm by hovering the mouse at the top right of the... Read More

Overview There are two types of messaging available to users of TDO to communicate among the staff. Internal emails are used for sending longer messages. Instant messages are for fast, short messages that are pre-programmed into TDO. Detailed... Read More

Overview As a TDO User, you have the ability to check Lexicomp Drugs Database real-time online. This can be accomplished in several ways: from directly within the program, from the TDO4Endo.com website, or from the TDO Mobile app (if you are using... Read More

Overview If when using TDO and you are experiencing issues with the User Interface (ex,  the tabs are not showing on a particular workstation), there are few potential reason why.  Potential Causes DPI is set incorrectly TDO requires for the DPI to... Read More

Overview TDO allows referring doctors to use a portal to receive patient care updates, view images, and reports, and make referrals for new and existing patients.   Detailed Instructions Web ID and Password In order to access patient reports and... Read More