TDO Support - Search

What to do if TDO Payments/Worldpay/Rectangle Payment is posted to Wrong Doctor, Patient, or Location

Mon, Apr 27, 2020 vantiv, inter doctor, payment to wrong doctor, vantiv refund, vantiv, mercury, tdo payment services, move payment, qb sync, worldpay, quick books, quickbooks, ledger, card, credit card, mercury, inter, transfer, wrong, interdoctor, inter-doctor 4068

Overview When a transaction is posted to the wrong patient, doctor, or location follow these steps Detailed Instructions Note: If you are NOT using an integrated service, Worldpay/Vantiv/Mercury, or Rectangle simply void the transaction, backdate... Read More

[v12] Right-Click options

Wed, Nov 22, 2023 right, query, search, patient ID, PID, ID, lookup, lookup value, edit list, drop down, dropdown, drop-down, my custom value, standard value, View Cases for Current Value, refresh list, delete, remove, hide, click 1757

Overview The available right-click options vary depending on the field being clicked on - not all fields have options available. Right-click options can include value lookup, customizing dropdown lists, query searches. Table of Contents ... Read More

Folder Copy Function to Image Organizer

Mon, Apr 27, 2020 folder, copy, function, move, image, organizer, io, Image Organizer, paste, pdf, jpeg, png 3052

Overview: When copying files from one place to next, TDO users normally copy those file individually to the new destination. The Copy Folder function is a very efficient way to transfer files from another source into TDO while preserving the file... Read More

Server Migration

Fri, Jan 31, 2020 migration, new server, move, crash, restore, migrate, oldserver, newserver, replace 11645

Overview: When it comes time to replace your server, you will need to, among other things, move your TDO database from the existing server to your new server. It’s important that you do so according to the following steps to ensure that no... Read More

Ability to Move images in Organizer to Beginning

Mon, Nov 18, 2019 beginning, collage, move, publisher, start, first, organizer, images, acquire, colage 2809

Overview When working on a collage or an important lecture, users have the option to move the images to the beginning to make it easier to order the images for that important lecture. Requirements: This feature is implemented in 12.355n ... Read More

Moving operatory columns on the calendar

Tue, Aug 27, 2019 operatory, operatories, calendar, order, re-order, move, shift, tabs, appointments, ops, calender 3473

Overview: Users are now able to change the order of the columns of the calendar by going to [Setup>Program Setup>Operatory Names]. Once the order is set, the calendar will display the same order. All the data will go with the correct operatory.... Read More

Version 12 - Removing All Annotations

Fri, Jul 15, 2016 annotations, remove annotations, version 12, version 12 imaging, imaging, tutorial 3795

Overview The video below provides instruction on how to remove all annotations on an image, using the Draw window. Detailed Instructions Read More

Transfer Images to New Categories

Sun, May 15, 2016 move image, new image, change image category, image category, tdo training, video 3601

Positioning and Resizing the Popup X-Ray form

Sun, May 15, 2016 tdo training, video, xray popup, xray, move xray 5478

Overview The video below provides instruction on how to resize the x-ray pop-up form. NOTE: The video below was taken using TDO v11. If you are using TDO v12, please note that some of the appearances may seem outdated. The directions and usage,... Read More

Removing a Tooth

Sun, Feb 15, 2015 removing a tooth, remove tooth 5244

Overview This article will go over how to remove a tooth on a patient's chart. Detailed Instructions Select the tooth you wish to delete by clicking on it so that line is black and click the ‘Edit’ button. This is the button... Read More

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