TDO Support - Search

TDO Google Groups - utilizing TDO software's groups: TDO Chat and TDO Clinical

Wed, Sep 10, 2014 tdo chat, tdo clinical, google groups 15032

Detailed Instructions Accessing the TDO forums is done through Google Groups. STEPS Log in to your Gmail Account that is registered for forum usage. In your Gmail account, go the upper right and click the stacked squares: go to... Read More

TDO Google Groups - how to join TDO software’s groups

Wed, Sep 10, 2014 google groups, tdo chat, tdo clinical, setup 5041

Overview Joining a Google Group to share ideas, questions, and answers for other TDO Endo Offices Detail Instructions You will need to create a GOOGLE account but needing a GMAIL account is not necessary to join, however it is easier. Optional... Read More

Referral Chat

Thu, Jul 30, 2015 Referral Chat, TDO IM, IM, messaging, Referring Doctor chat, TDO Cloud, TDO Web, Web Services 9219

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office. Note: In order to enjoy this feature, you must be using TDO Cloud Services. For more information... Read More

How to Contact TDO Support

Thu, Jan 31, 2019 contact, support, help, phone, chat, assistance, 8585583696, live chat, livechat, bomgar, bombguard, support.tdo4endo.com, help, call 11478

Overview This article goes over how you can reach TDO Support if you need assistance. Detailed Instructions Support Resources We offer technical support resources which you may take advantage of at any time. These resources were created based on the... Read More

[v12.451o and above] TDO Payments - Online payments

Mon, Aug 12, 2024 TDO Payments, online payment, eCommerce, patient portal 1589

Overview We have a feature included with TDO Payments that will allow your patients to make online payments. Your office can benefit from the growing popularity of online payments. Payments made online will directly reflect in TDO in real time. ... Read More

TDOxQB sync - QuickBooks no longer supports QB desktop 2020 & 2021 (EOL 5/31/24)

Tue, Dec 26, 2023 TDOQB, TDOxQB, Quickbooks, QB, 2020, 2021, support 6106

Support for QuickBooks Desktop 2020 (ended) & 2021 (EOL 5/31/24) At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May... Read More

TDOxQB sync - configuring a new computer

Tue, Dec 26, 2023 Quickbooks, QB, TDOQB, TDOxQB, sync, configure, setup, set up, computer, workstation, new, troubleshoot 4141

Table of Contents Configuring a new computer for TDOxQB Sync Performance Troubleshooting Configuring a new computer for TDOxQB Sync Occasionally, the computer where the TDOxQB sync is run from needs to be replaced or an office wants to add... Read More

Ledger page - Insurance withholdings (with & without TDOxQB sync)

Tue, Dec 26, 2023 Ledger, page, Insurance, TDOQB, TDOquickbooks, QB, Quickbooks, withholdings, Receive Insurance Payment, Debit Adjustment, Debit adj 3952

Overview Occasionally insurance will withhold part of a payment for one patient on a payment for service on another patient instead of requesting you send an overpayment back to them. If this happens, you will do the following: Table of... Read More

TDOxQB sync - Ledger page - Provider Payment Transfers with QB

Tue, Dec 26, 2023 Ledger, Fees, page, transfer, provider, credit adjustment, debit adjustment, QB, Quickbooks, sync, cross posting, Ledger Adjustment Tool, TDOQB, payment, wrong, incorrect 3643

Overview This article is for the TDO Quickbooks sync. If a payment is recorded for the wrong provider, location, or patient; you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

How prepare Windows Server x64 2012, 2016, and 2019 to install TDO 12

Mon, Nov 13, 2023 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 3720

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More

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