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What to do if TDO Payments/Worldpay/Rectangle Payment is posted to Wrong Doctor, Patient, or Location

Mon, Apr 27, 2020 vantiv, inter doctor, payment to wrong doctor, vantiv refund, vantiv, mercury, tdo payment services, move payment, qb sync, worldpay, quick books, quickbooks, ledger, card, credit card, mercury, inter, transfer, wrong, interdoctor, inter-doctor 4067

Overview When a transaction is posted to the wrong patient, doctor, or location follow these steps   Detailed Instructions Note: If you are NOT using an integrated service, Worldpay/Vantiv/Mercury, or Rectangle simply void the transaction, backdate... Read More

TDOxQB sync - Ledger page - Provider Payment Transfers with QB

Tue, Dec 26, 2023 Ledger, Fees, page, transfer, provider, credit adjustment, debit adjustment, QB, Quickbooks, sync, cross posting, Ledger Adjustment Tool, TDOQB, payment, wrong, incorrect 3643

Overview This article is for the TDO Quickbooks sync. If a payment is recorded for the wrong provider, location, or patient; you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

EMV and Worldpay Payments

Thu, Mar 5, 2015 mercury, tdo payment, emv, vantiv, worldpay 4919

Overview In October 2015, there will be a shift in credit card processing in relation to EMV cards. We have been in talks with Worldpay to discuss how this shift will affect TDO users. Attached to this article is a FAQ document provided by Worldpay... Read More

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