Setup / IT information

TDO Best Practices

FEATURED

Wed, Sep 17, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow 0 0 94546 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

Version 12 Requirements

FEATURED

Mon, Sep 26, 2016 Version 12, tdo 12, version 12 update, update. upgrade, sql server, runtime 2010, operating system 0 0 30275 0/5 (0 Vote)

Overview A list of the requirements your office will need to meet prior to updating to version 12 of TDO Software Details Updating to Version 12 of TDO Software is a process very similar to that of other updates your office has done for TDO in the... Read More

Windows 10 Compatibility with TDO

FEATURED

Tue, Jul 28, 2015 Win 10, Windows, Windows 10, compatibility, window compatibility, backup, task scheduler, Windows10, window10, window 10 0 1 21192 5/5 (2 Votes)

Overview Windows 10 is officially released on July 29th 2015. We have tested TDO in the Windows 10 environment and it works fine. Workstations running Windows 10 will still need to follow our TDO Best Practices in order to function most efficiently... Read More

How to Reconnect Your VPN for TDO Cloud Services

FEATURED

Mon, Nov 9, 2015 vpn, connection could not be established, established, connection, openvpn, reconnect vpn, doctor login, tdo cloud services, server 0 1 11604 3/5 (3 Votes)

Overview In order to utilize TDO Cloud services an application called OpenVPN Connect is installed on your server. This allows patients to login to fill out their medical history, referring doctors to refer patients and view reports online, as... Read More

How to install TDO on Windows Server x64 2008, 2008R2, 2012, 2016, and 2019

Tue, Aug 19, 2014 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 0 0 36236 5/5 (1 Vote)

Installation Instructions for TDO on Windows Server 2008, 2012, 2016, and 2019 x64 Note: Windows 2008 Server’s end of life date is January 14, 2020. The instructions below are for your IT Professional. Your IT must properly configure... Read More

Minimum Software and Hardware Requirements

Tue, Aug 26, 2014 software requirements, hardware requirements, minimum, server, workstation, tablet, RAID5, RAID 5 0 3 35313 0/5 (0 Vote)

Overview In order to operate TDO on your existing computer system or new computer system, all of your computers must meet the following software and hardware specifications. Minimum Software Requirements On your workstations, we recommend Windows 10... Read More

Adding DentalXChange information into TDO

Sun, Jun 7, 2015 webclaims, eclaims, dental exchange, electronic claims information, DentalXChange 0 0 26272 0/5 (0 Vote)

TDO Version 11 To setup electronic claims in TDO all you need to do is click Administrative at the top of the program and select Electronic Claims Setup. Select WebClaims - ClaimConnect and enter your DentalXChange username and password... Read More

Data conversion in TDO

Mon, Dec 11, 2017 0 0 25334 5/5 (1 Vote)

Overview In order to provide the smoothest transition to TDO and minimize issues, we typically do not support or perform any data conversion from existing software(s). However, we do have the ability to convert data from PBS Endo® or EndoVision®... Read More

How to disable UAC in Windows Registry

Wed, Jul 30, 2014 windows 8, windows 8.1, windows 7 uac, net drive 0 0 25256 3/5 (7 Votes)

In order to fully disable UAC in Windows 7, Windows 8.1, or Windows 10 aside from setting UAC to ’Never Notify’ there is an additional step that must be done. Open the Registry editor and browse to the following location: Location:... Read More

TDO Version 12 Installation/Update

Tue, May 2, 2017 version 12, installation, version 12 install, update, workstations, server, upgrade, twelve, database, setup, new, version, revision, release, newest, latest, sqlserver, sqlbrowser, sqlservr 0 0 16155 0/5 (0 Vote)

Overview NOTE: It has been brought to our attention that WIA drivers are not currently working with the ’Scan’ function in TDO Version 12 (as of 12.338). Please make sure a Twain Driver is installed for your desired device (Printers... Read More

Results 1 - 10 of 46