Skip to Content

News

Windows Updates causing XDR to crash TDO - KB5027117 and KB5011048

We have received a number of calls about TDO crashing when taking radiographs using the XDR sensors. We have investigated and found the cause to be a recently released Windows Update installed in July 2023. The Update numbers are KB5027117 and KB5011048. Please contact support for a file fix to be applied to any workstat......

Support for QuickBooks Desktop 2020 Ended

At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere andEnterprise. It is important when you upgrade your QuickBooks that you purchase the Desktop 2023 version andnot the online version. The TDOxQB Sync WILL NOT WORK WITH QUICKBOOKS ONLINE. This link will take you to the p......

Gmail changes and TDO

Google has disabled the Less Secure Apps feature on some Google accounts May 30th, 2022.  Less Secure Apps is a feature in Gmail that allows software and devices to sign in to your Gmail account with your main Google username and password.  Up until now, it was possible to send emails through Gmail SMTP with this setting ......

Microsoft Word Security Warning when sending Letters

As of July, 19th 2021: Microsoft Office has released a update for Word 2016, Version 2106, Build 14131.20230 Click to Run and newer, this version does not get the warning when you sending a letter.  If you are still getting this error message in letters, please update your Microsoft Word outside of TDO to resolve this ......