News

On the morning of Sunday, February 22, 2026, TDO Software identified a security vulnerability in its remote access provider's platform. This vulnerability may have created a potential exposure risk during some remote support sessions. Action taken by TDO We took immediate action by disabling the affected remote supp......

Please see the KB article https://kb.tdo4endo.com/article.php?id=31 to adjust your consents as needed. Thank you. ......

Features Included in This Update:   Pre Treatment Estimate Token: the token is now available. It is calculated from the Total of the Patient Estimate column for each fee that is prepared (but not yet posted) on the fees tab of TDO. Single Message: Search by Patient ID#: When sending a single message, you can now sear......

"It has come to our attention that some accounts were not affected by this change on 9/30/2024, but rather on 3/26/2025. The solution steps remain the same"  You may receive an email from Google with the below information. If you do, please verify that you have an app specific password setup to use within TDO. This can be......

At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May 31st 2024. It is important when you upgrade your QuickBooks that you purchase the Desktop 2023 or 2024 version and not the online version. The T......

Yahoo has recently implemented DKIM requirements for emails. https://senders.yahooinc.com/best-practices/ In order to enable DKIM  you have to access your email provider and enabled DKIM. You will then have to add a TXT record to your DNS records at your domain's registrar. https://support.google.com/a/answer/180504?hl=......

We have received a number of calls about TDO crashing when taking radiographs using the XDR sensors. We have investigated and found the cause to be a recently released Windows Update installed in July 2023. The Update numbers are KB5027117 and KB5011048. Please contact support for a file fix to be applied to any workstat......

At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere andEnterprise. It is important when you upgrade your QuickBooks that you purchase the Desktop 2023 version andnot the online version. The TDOxQB Sync WILL NOT WORK WITH QUICKBOOKS ONLINE. This link will take you to the p......

There have been issues with XDR sensors crashing TDO when updating to Windows 11 Version 22H2. More information in article https://kb.tdo4endo.com/article.php?id=895.......

Please follow this link for more information. https://kb.tdo4endo.com/article.php?id=905......