At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May 31st 2024.
It is important when you upgrade your QuickBooks that you purchase the Desktop 2023 or 2024 version and not the online version. The TDOxQB Sync WILL NOT WORK WITH QUICKBOOKS ONLINE.
Please visit KB article # 946 linked here for additional information.