On the morning of Sunday, February 22, 2026, TDO Software identified a security vulnerability in its remote access provider’s platform. This vulnerability may have created a potential exposure risk during some remote support sessions.
Action taken by TDO
We took immediate action by disabling the affected remote support service and escalating the issue directly with the vendor for investigation and remediation.
Recommended Action
TDO strongly recommends that you contact your IT professional and ask them to perform a full system scan of your network to check for any potential vulnerabilities or malware.
Your IT professional may already have preferred security software, but if you need suggestions, some commonly used and highly reviewed options include:”
-
CrowdStrike – https://www.crowdstrike.com
-
SentinelOne – https://www.sentinelone.com
-
Bitdefender – https://www.bitdefender.com/en-us/
Current Status / Next Steps
We are actively working with our software vendor to identify any potentially affected machines. As soon as we receive additional details, we will provide updates.
If you have any questions or concerns in the meantime, we’re here to help. Please don’t hesitate to reach out to our support team.