Waiting Time Report
Estimated Reading Time: 1 MinutesOverview
The waiting time report will summarize, by day, the patient check in time, the treatment start time and total waiting time.
In order to properly utilize the waiting time report, follow the steps listed below.
Detailed Instructions
Check in Patient: Check in your patient by right clicking on the appointment on the Calendar and selecting Check In

Click the checkbox Mark patient as ’In’

This will bring up a time stamp with the current time. Clicking OK will check in your patient and start the waiting time.
NOTE: If the patient is checked in prior to their scheduled appointment time, the waiting time will not actually begin until the time the appointment was scheduled.

Start Treatment Timer
When the patient is brought to the operatory for treatment, the doctor or the assistant should then click the ‘start time’ for that patient.
This will end the waiting time for that appointment.
To start the treatment timer, click the Timer button

Choose the correct tooth, and select the name of the assistant who will be treating the patient:

After this, the timer will pop up and the waiting time has finished.

To view the Waiting Time Report
Click Reports on the top menu bar and select Daily Reports

On the Daily Reports menu select Waiting Time Report.
Enter the date range you wish to view and click Open Report

This will open the waiting time report which will have your patient's wait times.
