TDO KB - Search

Pain History - Error - question 14 & "bread" typos

May 27, 2021 Pain History, cock, bite, Registration, medical history, infograbber, Pain, translate, translation, Patient, question 14, q14, 14, typo, bread, bread history, history 0 3.27K 0/5 (0 Vote)

Overview We have had reports with issues on the pain history of the patients registration forms displaying as "bread" history and question 14 saying "if you don't touch or cock on it, does it still hurt" Detailed Instructions What is happening... Read More

Medical History Questionnaire - creating a custom form

Sep 10, 2014 customizable medical history, customizing, import, qml, custom, custom medical history, medical history, med history, med, duplicating, updating medical history, updating med history, creating medical history, creating med history, med hist 0 12.96K 0/5 (0 Vote)

Objective This article details how to create a custom Medical History Questionnaire in TDO, as well as, import or export an existing questionnaire in the file format of .QML. The customization and setup process will take approximately one hour.... Read More

Program Setup - Practice Management - creating & tracking marketing events

Jan 22, 2021 0 3.30K 0/5 (0 Vote)

V11 – Program setup – Practice Management V12 - Setup – Program setup – Practice Management Overview Practice Management lets you designate what you want to set to qualify a doctor as an A/B/C/D referral. The rank criteria is what they are... Read More

Multi Windows User TDO Environment

Jun 23, 2017 mutiple windows, user profile, profile, hkey, runtime, windows, setup, group policy, domain, registry, windows profile 0 7.70K 0/5 (0 Vote)

Overview You will run into issues if you install TDO under one windows user then log in as another. During the install there are keys written to HKEY_CURRENT_USER. Usually re-running the SetupRuntime.exe will fix this. Read the below section to... Read More

TDO Terms of Responsibilities

Oct 13, 2014 It responsibilities, doctor responsibilities, responsibilities 0 9.78K 0/5 (0 Vote)

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

[v12] Right-Click options

Nov 22, 2023 right, query, search, patient ID, PID, ID, lookup, lookup value, edit list, drop down, dropdown, drop-down, my custom value, standard value, View Cases for Current Value, refresh list, delete, remove, hide, click 0 4.02K 0/5 (0 Vote)

Overview The available right-click options vary depending on the field being clicked on - not all fields have options available. Right-click options can include value lookup, customizing dropdown lists, query searches. Table of Contents ... Read More

TDO Runtime Picker Utility

Oct 13, 2025 TDO Runtime Picker, Runtime 0 338 0/5 (0 Vote)

Overview TDO Runtime Picker was developed to replace the various ForceRuntime registry files. TDO Runtime Picker will detect all versions of Runtime currently installed.The following login errors may be resolved by using this utilityIssue: Login Form... Read More

Carestream Driver Compatibility

Jan 14, 2020 Carestream, driver, compatibility, 8100, 9600, 8200, MAR, CBCT 0 17.76K 0/5 (0 Vote)

Overview Please be careful with the Windows 11 update. Before upgrading, verify if your Carestream Dental product connected to the PC is compatible with Windows 11. TDO is fully compatible with both Windows 10 and 11. 6100/6200 Compatible ... Read More

Ability to access Cloud Reports from ADMIN login

May 6, 2019 Web Report, Cloud reports, TDO 12, TDO 11, ADMIN login, Web, Cloud, Admin, Cloud Reports 0 17.71K 0/5 (0 Vote)

Overview Cloud Reports are also available online! Refer to the information below. Prerequisites TDO v11 or higher, TDO Cloud services, Microsoft Excel (reports are downloaded in .xlsx format) Detailed Instructions In a browser, go to the... Read More

eRx: Electronic Prescriptions through TDO

Jul 16, 2015 erx, eprescription, e-prescribe, electronic prescription, mdtb, epcs, controlled 0 18.75K 0/5 (0 Vote)

Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More