Troubleshooting - Error 8, 13, 18 or error validating license
Estimated Reading Time: 1 MinutesOverview
When opening TDO and you get any of the following errors, follow the instructions below.
Invalid LF handle error 18
Error 13 Wrong Password
Error 8 cannot read file
Error validating license
Detailed Instructions
- Delete C:\Program Files\TDOffice\tdo.lf (or on a 64 bit machine C:\Program Files (x86)\TDOffice\tdo.lf).
- Reinstall TDO (Click HERE for instructions on installing TDO).
- Call TDO Tech Support at (858) 558-3696 to have the application unlocked.
tdo.lf
tdo.lf can error due to antivirus software, drive issues or hardware changes. Please have the C drive checked by an IT to see if it is healthy.