Two common causes for slowness in TDO are: 1) High disk latency on the server 2) High RAM utilization on the server Both of these issues will present as TDO slow in all areas. This will affect ALL computers that use TDO. Behavior – TDO is slow to... Read More
IT resources
Overview This article will guide you on how to contact TDO Support if you need assistance. Detailed Instructions Support Resources We offer technical support resources that you can access at any time. TDO Knowledge Base - Search our Knowledge... Read More
Microsoft defender will sometimes block TDO from creating child processes. Child processes are important to using TDO as they are required to use various TDO modules such as electronic prescriptions, letters, and auto fix. This Microsoft article... Read More
Overview This article will give you steps to ensure that your TDO software does not get compromised in the event a computer or tablet is stolen. Detailed Instructions NOTE: These are steps are primarily related to TDO software. There may be... Read More
Details of Responsibilities TDO Software will credit technical support fees while your practice is actively participating in the beta testing process. The process of being a beta tester office will require more frequent new version release... Read More