TDO services

A Microsoft Word update Version 2607 (Build 20228.20190), was rolled out on August 11th, 2026. This update causes an issue inside the Letters module, where images do not show after saving a letter (but not sending). An error message may appear to the... Read More

  What they are Presets are named, reusable sets of registration forms. Instead of hand-picking which forms a patient fills out every time, staff can save common combinations once and select them by name when registering a patient.   Where to find... Read More

  Why staying up to date matters A significant share of support tickets stem from outdated software versions — and in many cases, the reported issue has already been fixed in a newer release. Our most recent general release is more stable,... Read More

TDO Cloud Services Features Patient Login Portal - Patients can complete their registration forms from home. Cloud also allows patients to confirm their upcoming appointment, which will automatically update their confirmation status in TDO.... Read More

Overview  This article will show how to post from Google Groups and search within the group postings.  Detailed Instructions Accessing the TDO forums is done through Google Groups. STEPS Log in to your Gmail Account that is registered for forum... Read More

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office.   Requirements TDO Cloud Services  The workstations utilizing Referral Chat must not be logged in with... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Marea Features Smart Report Generator: Generate referral-ready reports in seconds using AI that understands dental terminology and your practice style Voice Transcription: Convert spoken notes into structured documentation with context-aware... Read More

Worldpay Deprecation As of 10-31-2024, the Worldpay payment processing integration has been deprecated. Table of Contents Worldpay Deprecation How to disable the deprecation notice Starting on version 12.455b of TDO-12, a deprecation notice ... Read More

Rectangle Health Deprecation As of 05-01-2025, the Rectangle Health payment processing integration has been deprecated. Table of Contents Rectangle Health Deprecation How to disable the deprecation notice Starting on version 12.463 of TDO-12, a... Read More