Worldpay Deprecation as of 10/31/2024
Estimated Reading Time: 1 MinutesWorldpay Deprecation
As of 10-31-2024, the Worldpay payment processing integration has been deprecated.
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Starting on version 12.455b of TDO-12, a deprecation notice (Fig. A) regarding Worldpay will come up when “Credit Card” is selected as the type of payment when receiving a payment from the patients' ledger.
Users can acknowledge the notice by clicking OK and the payment will be recorded in the patients ledger as normal, however the transaction will NOT be processed through Worldpay. Users must instead process the payment on Worldpays' portal.
If you are interested in returning to an integrated payment processing solution, please reach out to TDO about TDO PAYMENTS at PracticeGrowth@tdo4endo.com or at 858-558-3696.
Fig. A
If you are unsure or unaware of how to receive payments through Worldpay's portal, please contact Worldpay at 1-866-622-2390.
How to disable the deprecation notice
The deprecation notice can be disabled through a per-workstation setting under: Setup > Site Config > Control Table > Workstation Settings > Credit Card Settings.
The Credit Card Settings must be configured to Unknown as seen below.
