TDOKB3

Overview Users can add an optional credit card surcharge to help offset processing costs by selecting a fixed percentage and also choosing when to apply it. The surcharge amount is automatically calculated in the Receive Payment window and clearly... Read More

Overview Users have the option to show the location in the Dr column within the ledger Requirements  TDO-12 version 12.483 and higher A value must be entered in the 'Location Nickname' field in the 'Practice Information' tab... Read More

"No Defaults - Financial" option This option allows users to restrict the auto-population of default values for doctor and location in specific fields, rather than all fields, across various areas. Requirements - TDO-12 version 12.483 and higher ... Read More

Rectangle Health Deprecation As of 05-01-2025, the Rectangle Health payment processing integration has been deprecated. Table of Contents Rectangle Health Deprecation How to disable the deprecation notice Starting on version 12.463 of TDO-12, a... Read More

Worldpay Deprecation As of 10-31-2024, the Worldpay payment processing integration has been deprecated. Table of Contents Worldpay Deprecation How to disable the deprecation notice Starting on version 12.455b of TDO-12, a deprecation notice ... Read More

Overview Oauth provides an extra layer of security for your email address so that the password to your email is not exposed to applications. In lieu, the generated app password is what will be entered in the password field for services like TDO... Read More

Automatically clear the cache when closing Google Chrome This is a solution that can be used for a known issue where Google Chrome is automatically shutting down when attempting to load Cloud Letters. First, clear the cache within Google Chrome. See... Read More

Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Clearing the cache in Google Chrome Attempting these three steps will help ensure that outdated cached files are not causing the issue that is being reported. Quite often than not, applying these steps will allow the back-end updates to take effect.... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More