Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims for TDO Version 12 or higher. TDO versions 12.416 & above - Contact support for Itrans 2.0 install. TDO versions 12.88c or 12.205 - Contact support... Read More

Overview Included in this article is the information that should be given to your IT Professional in order to setup and properly configure TDO for the first time. These instructions apply only to Version 12. Depending on your situation, you may be... Read More

Overview You can customize the Main TDO Ribbon to have your most widely used icons available for immediate display. This is a workstation setting.  Detailed Instructions Setup > Site Configuration > Add/Edit User Names and Passwords > My... Read More

  Note: This tool is designed for eRx users who have TDO 12.311b or earlier. If you are using TDO version 12.320b or newer, you do not need to use this tool.  Overview After the initial eRX signup and training process has been completed, you... Read More

Requirements TDO Payments Approved POS/Pinpad/Terminal (this will be ordered through TDO and should be connected to the internet before setup) Instructions Navigate to Setup > Site Configuration > Edit Control Table > Workstation... Read More

Overview In order for TDO to function properly, we ask that all firewalls on individual machines be turned off.  Detailed Instruction    Open Control Panel  Click System and Security   Click Windows Firewall   Click Turn Windows Firewall on... Read More

Overview With TDO Cloud, there is a Referral Chat feature that allows your Referring Doctor to communicate with you or someone in your office.   Requirements TDO Cloud Services  The workstations utilizing Referral Chat must not be logged in with... Read More

Requirements -Have your IT or Microscope Camera Vendor configure a folder on the network to receive images from their software. -Images must be one of the following file types: .bmp, .pdf, .jpg, .jpeg, .tiff, .tif, .wmf, .png, .mov   Setup Steps... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More