What Is A Fire Drill? The TDO Fire Drill is the process of simulating a problem with your server, in which case you would need to configure another computer in the office to function as the server. TDO has a robust backup and restore procedure that... Read More

Overview A list of the requirements your office will need to meet prior to updating to version 12 of TDO Software Details You will need to have signed the updated TDO Contract Agreement. Please log into tdo4endo.com. Go to Download TDO. Click on... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

  Why staying up to date matters A significant share of support tickets stem from outdated software versions — and in many cases, the reported issue has already been fixed in a newer release. Our most recent general release is more stable,... Read More

Overview ITRANS has announced a major update for their iCA application. Effective July 1, 2019, you will need to use iCA version 3 or newer (the most recent version, however, is 4.1.0.0). Please see their release here [External Link]. How to... Read More

Direct Integrations with TDO Carestream Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging -  CS9000 and CS8100 3D units. Instructions for installation can be... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More