Clearing the cache in Google Chrome Attempting these three steps will help ensure that outdated cached files are not causing the issue that is being reported. Quite often than not, applying these steps will allow the back-end updates to take effect.... Read More

THIS SETTINGS HAVE BEEN TESTED WITH VERSION 12 OF TDO ONLY.   These settings could be setup as a GPO for the office, or individually for each workstation. 1. Remove "run as administrator" option from TDO shortcut. 2. Add "Everyone" user to have... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

What Is A Fire Drill? The TDO Fire Drill is the process of simulating a problem with your server, in which case you would need to configure another computer in the office to function as the server. TDO has a robust backup and restore procedure that... Read More

Overview How to fix Microsoft .NET Framework. Unhandled exception error when launching TDO installer. Detailed instructions You will need to install TDO workstation under a local Admin Windows account. If you do not want to install with local Admin... Read More

Overview Ensuring that a daily backup is configured using the TDO Backup utility is absolutely essential. It is certainly acceptable to have other backup solutions (perhaps suggested by your IT) in place, but it should not be an alternative to the... Read More

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Overview The Infograbber application will make your office entirely paperless and save your front office staff a tremendous amount of time. Your patients will complete their patient information, medical history, and pain history all on the tablet pc.... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview This article will guide you on how to contact TDO Support if you need assistance. Detailed Instructions Support Resources We offer technical support resources that you can access at any time.  TDO Knowledge Base - Search our Knowledge... Read More