TDO KB - Search

How to Turn off Firewalls on a workstation

Overview In order for TDO to function properly, we ask that all firewalls on individual machines be turned off. Detailed Instruction Open Control Panel Click System and Security Click Windows Firewall Click Turn Windows Firewall on... Read More

Antivirus Exclusions

Aug 19, 2014 antivirus exclusions, antivirus, checkout, setup, IT responsibilities, av, av exclusions 0 92.95K 0/5 (0 Vote)

Overview Below lists tested Anti-virus programs that will work with TDO as long as they are configured correctly with listed exclusions. TDO should run fine with most other anti-virus programs as long as they allow settings for exclusions. Only a few... Read More

TDO Best Practices

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Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 1 185K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

How to use the Infograbber

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Oct 15, 2014 Infograbber, tablet, medical history, pain history, consent forms, signature, espanol, spanish, language, front office 0 46.17K 4/5 (2 Votes)

Overview If you are registered for the TDO Web/Cloud Services, you can use an IPad for the web based Infograbber version. If you do not subscribe to this service, a Windows based laptop, desktop, or tablet that can install Windows applications will... Read More

Creating FTP server on your TDO Server

Apr 11, 2016 ftp, replica, replication 0 4.82K 0/5 (0 Vote)

To configure your FTP server you must first have the IIS installed in your server. The FTP server on IIS does not allow you to have a specific list of users that will have access to the folder. It is integrated with Windows authentication. For this... Read More

[G4] Gentlewave - integration setup

Apr 20, 2023 gentlewave, sonendo, gentle, wave, integration, integrate, wifi, ssid 0 7.51K 0/5 (0 Vote)

Overview This article will show you how to integrate your GentleWave unit(s) with TDO. By doing so, you will be able to view a log of procedures performed with your GentleWave unit(s). Note: Please note this integration is only available in TDO... Read More

GentleWave Integration Setup for G3

Aug 15, 2018 gentlewave, sonendo, gentle, wave, integration, integrate, wifi, ssid 0 11.69K 0/5 (0 Vote)

Overview This article will show you how to integrate your GentleWave unit(s) with TDO. By doing so, you will be able to view a log of procedures performed with your GentleWave unit(s). Note: Please note this integration is only available in TDO... Read More

TDO - network configuration

Jan 23, 2015 network configuration, new office, tdo setup, server setup, server configuration 1 33.68K 0/5 (0 Vote)

Overview The instructions below are for your IT Professional. Please share your Username and Password, so your IT will be able to log into www.tdo4endo.com and review all of the network documentation and installation instructions for TDO. Please... Read More

TDO Comms+ Overview

Mar 7, 2023 TDO Comms, comms, communications, sms, templates, automation, automatic, tdo communications, tdo sms, tdo messaging, messaging, texting, tdo texting, appointment confirmations, appt confirmations, confirmations 0 10.21K 0/5 (0 Vote)

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions: Valid Reply Designer Send Query Automation Sub header ... Read More

How prepare Windows Server x64 2012, 2016, and 2019 to install TDO 12

Nov 13, 2023 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 0 5.69K 0/5 (0 Vote)

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More