Overview The Infograbber application will make your office entirely paperless and save your front office staff a tremendous amount of time. Your patients will complete their patient information, medical history, and pain history all on the tablet pc.... Read More

Overview  This article will give you steps to ensure that your TDO software does not get compromised in the event a computer or tablet is stolen. Detailed Instructions   NOTE: These are steps are primarily related to TDO software. There may be... Read More

TDO Cloud Service Features Patient Login Portal - Patients can complete their registration forms from home. Cloud also allows patients to confirm their upcoming appointment, which will automatically update their confirmation status in TDO.... Read More

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Open Calendar Right click on the appointment and select “Check In.” Click the button next to “Mark patient as In.” Click OK on the time box (can change time here if necessary.) Appointment is highlighted in yellow on calendar. Ask for any... Read More

Overview If you are registered for the TDO  Web/Cloud Services, you can use an IPad for the web based Infograbber version. If you do not subscribe to this service, a Windows based laptop, desktop, or tablet that can install Windows applications will... Read More

Overview It is important that you run a test using your web infograbber to make sure that text boxes are not showing auto complete options. There have been some instances where the tablet browser has ignored the page settings and displayed previous... Read More

REQUIRED NOTES/KNOWLEDGE BASE ARTICLE(S) Configure server: TDO directories, file sharing and permissions, antivirus exclusions, etc. How to install TDO on Windows Server x64 2008, 2008 R2, 2012, 2016, and 2019 Install TDO on server and... Read More

Overview In order to operate TDO on your existing computer system or new computer system, all of your computers must meet the following software and hardware specifications. Minimum Software Requirements On your workstations, we recommend Windows... Read More

Topics Covered Include What you should know  Calendar How to make appointments – the steps on how to schedule new appointments for New or Existing patients. Changing same day appointments with click and drag – with a click and drag of the... Read More