Topics Covered Include Services panel in TDO Processes Running on Server VPN connection and email for notifications Offsite backup, which runs daily Patient Web Registration Patient Web Registration template Check Edit Control, Network Settings ... Read More

Overview   All correspondence to patients and referring doctors and how to customize your reports and letters will be covered in this training session Understanding The 3 tabs - New letter, Letter list, Template New letter tab How to print and/or... Read More

Topics Covered Include What you should know  Calendar How to make appointments – the steps on how to schedule new appointments for New or Existing patients. Changing same day appointments with click and drag – with a click and drag of the... Read More

Advanced Admin How to optimize TDO and utilize reports to manage your practice proficiently Topics covered:  Financial reportsAging Analysis and Account StatementsSnapshot in more detailBreakdown snapshotInaccurate posting of multiple locations... Read More

  Basic functions How to add and change a tooth How to change doctors or locations How to use the Treatment Timer How to enter pre med information How to enter vital signs How “do not show this message again” works for the alerts How to... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Overview The Infograbber application will make your office entirely paperless and save your front office staff a tremendous amount of time. Your patients will complete their patient information, medical history, and pain history all on the tablet pc.... Read More

XDR Integration sensors are crashing Windows 11 or Windows 10 Version 22H2 or Windows Updates causing XDR to crash TDO - KB5027117 and KB5011048  There have been issues with XDR sensors crashing TDO when updating to Windows 11 Version 22H2. There... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview TDO allows for a group of letters to be created in one instance, for one patient, and to be sent out at the same time Detailed Instructions How to accomplish this task open your Letters Module Different Mail Sets will show here that have... Read More