TDO KB - Search

TDO Mobile App - Sign Up, Install, Upgrade, & Uninstall

Oct 29, 2014 Mobile, TDO Mobile, installation, upgrade 0 9.09K 0/5 (0 Vote)

Overview The TDO Mobile app allows you to conveniently view your schedule, view and call patients, add notes, view and call referring doctors, access Lexicomp, and view your Daily Financial Snapshot from your phone (iPhone or Android) or tablet.... Read More

How to install TDO Lectures in your database

Aug 7, 2014 Lectures installation TDO Setup 1 5.71K 5/5 (1 Vote)

In order to install TDO Lectures in your database you must login to TDO website, download the Setup Lectures and install it on your database. You must run the Setup Lectures from a computer that has TDO installed. The Lectures will be installed to... Read More

How prepare Windows Server x64 2012, 2016, and 2019 to install TDO 12

Nov 13, 2023 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 0 5.69K 0/5 (0 Vote)

Overview This article goes over how to install TDO on Windows Server 2012, 2016, and 2019 x64. Note: Windows Server 2012's end of life date is October 10, 2023. Detailed Instructions The instructions below are for your IT Professional. Your... Read More

[OUTDATED] How to install TDO on Windows Server x64 2008, 2008R2

Aug 19, 2014 TDO, x64, 64bits, installation, password, complexity, complexities, server, config, IT, network, complexity, gp, group policy, sqlserver, sqlbrowser 0 50.27K 5/5 (1 Vote)

Note: This information is outdated as it pertains to Windows Server 2008 which is EOL. This article is up to date. Overview This article goes over how to install TDO on Windows Server 2008, 2012, 2016, and 2019 x64. Note: Windows has ended... Read More

X-Ray Integrations, TWAIN and 3D Images setup in TDO

Jun 11, 2015 TWAIN, Dexis, Schick, XDR, Carestream, Kodak, Morita, Eye-Fi, Folder Monitor, ScanX, Integration, Radiography, Setup, X-rays, Conebeam, CBCT, intraoral, images, image aquire, Optime, Soredex, Xray, CDR, gendex, idixel, digora, x-ray, xray, xrays 0 31.89K 0/5 (0 Vote)

Direct Integrations with TDO Carestream - Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging - CS9000 and CS8100 3D units. Instructions for installation can be... Read More

Invalid Path Or Path Not Found Error

Jun 22, 2018 invalid, path, not, found, letters, module, error 0 11.24K 5/5 (1 Vote)

Overview This article will show you how to resolve the invalid path or path not found error and fix the inability to save and send from the letters module. Detailed Instructions First, ensure that mapped drive is connected by opening File... Read More

Microsoft .NET Framework. Unhandled exception error when launching TDO installer.

May 9, 2025 Microsoft .NET Framework. Unhandled exception error, local admin rights, workstation install, error when installing workstation 0 1.99K 0/5 (0 Vote)

Overview How to fix Microsoft .NET Framework. Unhandled exception error when launching TDO installer. Detailed instructions You will need to install TDO workstation under a local Admin Windows account. If you do not want to install with local Admin... Read More

TDO Runtime Picker Utility

Oct 13, 2025 TDO Runtime Picker, Runtime 0 338 0/5 (0 Vote)

Overview TDO Runtime Picker was developed to replace the various ForceRuntime registry files. TDO Runtime Picker will detect all versions of Runtime currently installed.The following login errors may be resolved by using this utilityIssue: Login Form... Read More

Setting Up a Workstation for Canadian (CDA) eClaims: Version 11

Jan 25, 2018 alberta blue cross, abc, itrans, ccd, error 128, CDANet, CDA 0 6.56K 0/5 (0 Vote)

Overview Use these instructions to set up your TDO workstation to submit Canadian (CDA) eClaims. The instructions listed below will apply if you are currently using Version 11 of TDO Software. If you are using 12 or higher, please follow the... Read More

Using TDO on a Mac

Mar 21, 2017 mac, bootcamp, parallels, vmware, apple 0 14.12K 0/5 (0 Vote)

Overview TDO must run on the Windows operating system. There are 2 options to have Windows configured on a Mac computer M Chip Limitation TDO server and standalone are unable to run on MAC devices with M chips (M1/M2/M3 etc.) due to hardware... Read More