TDO KB

Overview Diagnostic testing is started on the MTI page.  You may test one tooth or multiple teeth.  You may also test the same tooth / teeth on different dates. Detailed Instructions Click Multi Tooth Info tab.  Add the teeth you wish to test.Â... Read More

Detailed Instructions On a patient who has completed their Medical History, click the Medical History Summary tab. A summary of the patient’s medical history will include the patient’s prescription history. Review the information and... Read More

Overview When you open the record of a patient who has been checked in for an appointment, a yellow medical alert pop-up will show on your screen.  This alert is not customizable.  Detailed Instructions You can click on the Alerts button in your... Read More

Overview The video below provides a tutorial on how to use the Referral Portal for referring doctors to use for your patient records. NOTE: The video below was taken back when our TDO Cloud services was called "Web Services", so some of the visuals... Read More

Overview These are basic instructions and best practices on how to use your TDO QuickBooks integration application. Please also see this article. Detailed Instructions Daily Sync: 1. Open QB 2. Log In 3. Run a QB Backup 4. Make sure all windows... Read More

Overview TDO and QuickBooks setup and prerequisites. Table of Contents Prerequisites Basic overview of TDO and QuickBooks integration Remarks Australia Setup Prerequisites In order to use the TDO QuickBooks integration on your workstation, you... Read More

Detailed Instructions Click the Windows Start menu In the search bar, type cmd In the command prompt, type "ping", hit the spacebar followed by the name of the server  The reply will list an IP address. This will be the server IP address   Read More

Overview This article goes over how to set CLICONFGs for a workstation, which may reduce performance issues within TDO.    Detailed Instructions Depending on the computer, navigate to the following location using Windows Explorer: C:\Windows&... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview This article will cover the steps necessary to integrate Breeze Booth (DSLR Remote Pro) software with TDO. DSLR Remote Pro allows you to remotely trigger your Canon EOS digital SLR from a Windows PC via USB. By integrating this software into... Read More