TDO KB

Detailed Instructions Click the Windows Start menu In the search bar, type cmd In the command prompt, type "ping", hit the spacebar followed by the name of the server  The reply will list an IP address. This will be the server IP address   Read More

Overview This article goes over how to set CLICONFGs for a workstation, which may reduce performance issues within TDO.    Detailed Instructions Depending on the computer, navigate to the following location using Windows Explorer: C:\Windows&... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview This article will cover the steps necessary to integrate Breeze Booth (DSLR Remote Pro) software with TDO. DSLR Remote Pro allows you to remotely trigger your Canon EOS digital SLR from a Windows PC via USB. By integrating this software into... Read More

Version 12 On the Setup tab, click Site Configuration and select Add/Edit User Names and Passwords. To add a user, click ’New’. Select a Position for the user. Select an Email Permission Level for the user. (Full Access can see... Read More

Overview Referral reports in TDO can be printed in three different ways: Daily Reports (from the Reports button in the top menu bar) Front Desk Menu Letters module Detailed Instructions Referral Reports to be Completed Click Reports on the top... Read More

Overview Reporting tools - Daily Report page Detailed Instructions Click Reports on the top menu. Select Daily Reports All the items on the right side are administrative lists to complete. “Daily Items to Get and Send”: populate from items... Read More

Overview This article goes over how to print the calendar from TDO.  Detailed Instructions Click “Printer” picture button on “Daily” calendar tab. Select number of ops per page to print. Select an individual doctor or “All Doctors.”... Read More

Overview How to design a new template in Letters Detailed Instructions Click the Letters tab on the patient’s screen Click Template, then click New  If you wish to base your new letter template on an existing template, select the Template�... Read More

Overview How to edit a Letter template Detailed Instructions Click the “Letters” tab on the patient’s screen. Click the “Template” tab. Select the “Template” in the drop down box that you wish to modify. If the template is �... Read More