Overview If you are a TDO Cloud/Web user, you can send out appointment reminders from TDO using the Letters module.  Detailed Instructions The first step in sending out appointment reminders from TDO is making sure that you have a template... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview How to use the X-rays received to keep track of X-rays received and returned. Detailed Instructions  To open this form, click ‘Front Desk Tools’ from the top menu bar and select ‘X-rays received and sent.’ This can... Read More

TDO the Unknown:  Tips and Tricks Main Page T1, T2, T3 meaning:  T1 patient is very nice, T2 patient is average, T3 patient is difficult.  Also how to clear the T rating. Menu > Macro note same as macro note on notes tab.  Faster way to enter... Read More

Overview How to access the earlier appointment call list.  Detailed Instructions  Open by clicking ‘Earlier Appointment Call List’ button on the calendar. All patients who requested an earlier appointment for the selected doctor. You... Read More

Overview How to delete an appointment Detailed Instructions Select the appointment by clicking on the appointment once. Right click on it and click “Delete.” Click “OK” to confirm or click “Cancel” to cancel the delete. Note:  Deleted... Read More

Overview How to drag and drop an appointment Detailed Instructions Select the appointment by clicking on it once. Place your mouse over the top bar to see a double arrow. Click, hold, and drag the appointment to a different location on the same... Read More

Overview How to create a recurring block appointment Detailed Instructions Select the needed date and drag to select the time. Right-click and choose “New Recurring Appointment.” Verify and make changes to the start and end times. Enter the... Read More

Overview How to make a block appointment Select the needed date and drag to select the time. Right-click and select “Block Schedule.” Enter the name for the block. Select an “In” or an “Out” block.  Colors for each are under “Program... Read More

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More