XDR Integration sensors crashing Windows 11 or Windows 10 Version 22H2 or Windows Updates causing XDR to crash TDO - KB5027117 and KB5011048    There have been issues with XDR sensors crashing TDO when updating to Windows 11 Version 22H2. There... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

Overview Ensuring that a daily backup is configured using the TDO Backup utility is absolutely essential. It is certainly acceptable to have other backup solutions (perhaps suggested by your IT) in place, but it should not be an alternative to the... Read More

Overview The purpose of this article is to explain what ODBC errors are, and why you may see them while trying to use TDO. If you are reading this article because you are seeing ODBC errors on your computer(s), you may want to read about the possible... Read More

Overview A recent update, in late June and early July, to Microsoft Office 365 and Microsoft Office 2019 desktop products can cause a compatibility issue with TDO that will result in Microsoft Word freezing after using Letters Module to Save, Send,... Read More

  Overview: When it comes time to replace your server, you will need to, among other things, move your TDO database from the existing server to your new server. It’s important that you do so according to the following steps to ensure that no... Read More