Overview Listed here are steps to upgrade MS Access Runtime 2002 to MS Access Runtime 2010. As version 12 of TDO is only compatible with MS Access Runtime 2010 we suggest doing this on all computers at the office. Detailed Steps Browse to TDO4Endo... Read More

Overview TDO users will now be able to access, generate, and email reports through Cloud Letters while on the go. Cloud letters will need to be setup for the practice before Cloud Letters can be accessed from the TDO Admin Portal.     Detailed... Read More

Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

Overview   Microsoft Visual Studio 2010 Tools for Office Runtime is a program that is installed via Windows Updates and is sometimes already installed on computers when initially setting up TDO.    When first installing TDO on a computer, this... Read More

Overview Like the title of the article suggests, this video shows how to open the Organizer from the Main Page of TDO. Detailed Instructions Read More

Overview  Cloud Reports are also available online! Refer to the information below. Prerequisites  TDO v11 or higher, TDO Cloud services, Microsoft Excel (reports are downloaded in .xlsx format) Detailed Instructions In a browser, go to the... Read More

Overview The EPCS Access Control screen allows you to set up the security settings for EPCS.    Per the DEA rule for Controlled Substance Access Control, two users are required in order to save changes to this screen.  You must get a second user... Read More

How to Uninstall Microsoft Access 2002 Runtime 1. Go to Control Panel and select Programs and Features.   2. When in Programs and Features, scroll down till you get to the Microsoft Access 2002 Runtime program. Select it, then right click on it.... Read More

Overview This article contains some brief instructions on how to access and make updates to your Wordpress website.  For any additional help on editing your website, please email clouddesign@tdo4endo.com and we will be happy to assist. Video... Read More

Overview   Fix released by Microsoft (KB4484193) A fix for this issue has been released by Microsoft. Please make sure that you install the Windows Update KB4484193 which should resolve this issue. If the update does not appear when you check... Read More