Overview: This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites: Doctor Prerequisites: TDO Live Consult... Read More

Overview For more information on the use of teledentistry and how to bill correctly, please read the attached guide from the ADA. This guide was published on March 31st, 2020. TDO Live Consult is a new feature that leverages the power of the... Read More

Overview This article goes over the different types of Consult Reports available within TDO.  Detailed Instructions Normally a ‘Consult Referral’ report is sent to the referring doctor after a consultation if treatment is not going to be... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Overview This article explains how to setup synchronization of your TDO Calendar with your Gmail account.  NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please see this article. TDO... Read More

Overview Users can add an optional credit card surcharge to help offset processing costs by selecting a fixed percentage and also choosing when to apply it. The surcharge amount is automatically calculated in the Receive Payment window and clearly... Read More

Overview The Snapshot is a very powerful report. You can access data about production, collection, referrals, cases, etc., all in a format that allows you to filter by date, referring doctor, and other parameters, all on one page. In this article, we... Read More

TDO Security Features To take full advantage of TDO Security Features, please make sure you have updated to the latest release of TDO. TDO offers all the required HIPAA compliance protection to our users. The database is password-protected and... Read More

Overview This article goes over steps to keep in mind to protect yourself from any possible embezzlement.  Detailed Instructions Make it a requirement for each employee to use a unique login and password. Require users to log off TDO when... Read More

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs.  The user will be able to log in and select criteria for their... Read More