Overview For more information on the use of teledentistry and how to bill correctly, please read the attached guide from the ADA. This guide was published on March 31st, 2020. TDO Live Consult is a new feature that leverages the power of the... Read More

Overview This article will describe in detail the steps necessary to join the video consultation that you scheduled with your patient using the TDO Live Consult/Google Calendar Sync feature. Prerequisites Doctor Prerequisites TDO Live Consult/Google... Read More

Overview This article shows the different types of Consult Reports available within TDO.  Detailed Instructions Normally, a ‘Consult Referral’ report is sent to the referring doctor after a consultation if treatment is not going to be... Read More

Overview This article explains how to set up synchronization of your TDO Calendar with your Gmail account.  NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please refer to this article. TDO... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

  What they are Presets are named, reusable sets of registration forms. Instead of hand-picking which forms a patient fills out every time, staff can save common combinations once and select them by name when registering a patient.   Where to find... Read More

We're rolling out several updates to Comms, including a redesigned automations experience, more precise message targeting, a new registration token, and a handful of bug fixes on July 23, 2026. Automations have a fresh new look—and a... Read More

TDO Security Features To take full advantage of TDO Security Features, please make sure you have updated to the latest release of TDO. TDO offers all the required HIPAA compliance protection to our users. The database is password-protected and... Read More

Overview Users can add an optional credit card surcharge to help offset processing costs by selecting a fixed percentage and also choosing when to apply it. The surcharge amount is automatically calculated in the Receive Payment window and clearly... Read More

Overview This article explains how to set up synchronization of your TDO Calendar with your Gmail account. NOTE: For information about the TDO Live Consult Feature (which works with the Calendar Sync feature), please refer to this article. TDO v12... Read More