TDO KB - Search

How to fix RTB (Real Time Benefits) Error

Jul 18, 2018 Real Time Benefits, RTB, error, real, time, benefit 1 5.75K 0/5 (0 Vote)

Overview Due to recent privacy updates to Dental Exchange, some users have experienced an error when using the Real-Time Benefits (RTB) button on the patient Insurance page. This article will explain how to resolve that error. Detailed... Read More

Using the Treatment Timer & Waiting Time Report

Jan 28, 2015 waiting time, timer, reports, daily reports, treatment timer, waiting, wait, patients, edit timers, treatment 1 8.01K 0/5 (0 Vote)

Overview A cumulative total is maintained for treatment of all cases. You may start and stop the timer as many times as you wish per visit and assign an assistant to each timer interval. The waiting time report will summarize, by day, the patient... Read More

Searching for an Open Time on the Calendar

Aug 27, 2014 calendar, appointments 0 6.87K 0/5 (0 Vote)

Overview How to find an open time availability for an appointment on the Calendar. Detailed Instructions From Calendar, click the Search Time button. Select the amount of time needed. Select the time interval, days of the week, and needed Ops.... Read More

Calendar Time and Colors

May 15, 2016 calendar time and colors, program setup, calendar setup, tdo training, video 0 6.48K 0/5 (0 Vote)

Search Time

Jan 28, 2015 calendar, search time, appointments 1 5.38K 0/5 (0 Vote)

Overview The TDO calendar offers a Search Time function. This can be helpful if you are looking for a specific time slot for an appointment. Detailed Instructions To perform a search, click the Search Time button on the top of the calendar. ... Read More

Version 12: Calendar Times and Colors

Oct 25, 2019 version 12, tdo 12, tdo12, calendar, refresh, working hours, appointment calendar, program setup, calendar setup 0 6.93K 0/5 (0 Vote)

Overview Users may customize their calendar in many ways – one way is the times and colors. To start customizing the calendar follow the steps below: Detailed Instructions Go to Setup>Program Setup>Calendar> Times and Colors ... Read More

Version 12 - How to Time/Date Stamp in Acquire Module

Jun 13, 2016 version 12, v12, v 12, time stamp, date stamp, acquire module, acquire, tutorial, xray 0 5.22K 0/5 (0 Vote)

Overview This video shows how to set a date and time stamp on any of your images from the Acquire window. Detailed Instructions Read More

Calendar Search Time

Jun 12, 2016 TDO training video, training video, training, video, calendar, calendar search, search time, search, time 0 3.90K 0/5 (0 Vote)

Overview TDO give you the ability to search appointments within a time range. This feature is especially useful if your calendar is booked with many appointments, and you need to search a specific one. NOTE: The video below was taken using TDO v11.... Read More

eRx Script error - eRx showing the incorrect time zone

Dec 9, 2025 Showing the Incorrect Time Zone in eRx, eRx Script errors, erx errors, error erx, script error 0 223 0/5 (0 Vote)

eRx Script errors If you are unable to click 'yes' on the error and continue, contact support for a fix per workstation. Support has a fix for TDO versions 12.416d & 12.405g. If you are on version 12.373g or lower, please... Read More

Changing Calendar Time

Jun 12, 2016 TDO training video, training video, training, video, calendar time, calendar, time, change calendar, change, changing 0 4.12K 0/5 (0 Vote)