TDO KB - Search

Waiting Time Report

Jan 28, 2015 waiting time, timer, reports, daily reports, treatment timer, waiting, wait, patients 1 7.74K 0/5 (0 Vote)

Overview The waiting time report will summarize, by day, the patient check in time, the treatment start time and total waiting time.In order to properly utilize the waiting time report, follow the steps listed below. Detailed Instructions Check in... Read More

All MTA & CaOH Cases

Nov 19, 2014 caoh, mta, apex, separated instrument, reports, daily reports 0 6.69K 0/5 (0 Vote)

Overview On the treatment page in a patient’s chart it is documented if the patient had CaOH, MTA, Apex or a Separated Instrument. There will be times that you wish to see a list of all of these patients. Detailed Instructions Under Reports,... Read More

Online Patient Registration

Jun 17, 2015 patient registration, consent form, prescriptions, medical history, pain history, waiting time, evaluation, send message to patient, update account 1 27.21K 3/5 (2 Votes)

Overview TDO Cloud Service allows your patients the ability to register and complete their medical history, pain history, and review their consent forms in the patient area of your website significantly reducing your patient's wait time when... Read More

Receiving iCA error when submitting electronic claim

Feb 15, 2015 Canada, ica, ica error 0 6.91K 0/5 (0 Vote)

Overview This article covers how to check the status of iTrans if you are having difficulty submitting electronic claims. Detailed Instructions For our Canadian TDO Users, if you receive an iCA error when submitting an electronic claim, please... Read More

TDO Replication Disclosure

Apr 11, 2016 replica 0 4.54K 0/5 (0 Vote)

Overview Since connecting a TDO workstation over a VPN to a TDO server is not supported, in multiple-location TDO setups, TDO Replica is responsible for synchronizing the data between your offices' TDO servers in real time. Below are important... Read More

Daily Report overview

Aug 29, 2014 daily reports, Wait time, MTA, CaOH, to call, completed, report, call list, records, reports 0 8.10K 4/5 (1 Vote)

Video Overview Detailed Instructions Click Reports on the top menu. Select Daily Reports All the items on the right side are administrative lists to complete. “Daily Items to Get and Send”: populate from items checked as Needed on the... Read More

Ability to sign forms from home on Web Infograbber

Mar 30, 2020 infograbber 1 14.42K 4/5 (3 Votes)

Overview TDO allows patients the ability to sign Medical History and Consent forms using a code generated in the Web based infograbber. This allows patients to completely finish the registration process prior to arriving in office reducing patient... Read More

eRx: Electronic Prescriptions through TDO

Jul 16, 2015 erx, eprescription, e-prescribe, electronic prescription, mdtb, epcs, controlled 0 18.75K 0/5 (0 Vote)

Overview eRX is a service through MDToolbox that provides an electronic prescribing platform and is fully integrated into TDO. Many states have existing laws, or laws that will soon go into effect, requiring certain types of medications (in some... Read More

Managing the TDO Replica

Apr 11, 2016 replica, manage replica, replica red, replica green, replication, multiple offices 0 5.44K 0/5 (0 Vote)

Overview It is very important that you fully understand the functionality and maintenance of the TDO Replica. We highly recommend that you check the TDO Replica at least once a week to make sure all lights are green and the Merge Agent status is... Read More