Overview TDO has a Super Recall function that makes a special effort to track high priority cases for which you want to make sure you obtain a recall.The patient can be categorized as a Super Recall by clicking the Super Recall checkbox from either... Read More

Two common causes for slowness in TDO are: 1) High disk latency on the server 2) High RAM utilization on the server Both of these issues will present as TDO slow in all areas. This will affect ALL computers that use TDO. Behavior – TDO is slow to... Read More

Support for QuickBooks Desktop 2020 (ended) & 2021 (EOL 5/31/24) At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May... Read More

Overview TDO Software provides a simple and effective way to email images directly through the Image Organizer. Below is a step-by-step guide on how to use this feature efficiently, followed by an instructional video Loading and Selecting Images ... Read More

Overview TDO takes advantage of Windows functionality by having multiple TDO windows open to view simultaneously. This is especially useful for those who have larger, high-definition monitors to view many pieces of a patients' record. Detailed... Read More

Overview Since connecting a TDO workstation over a VPN to a TDO server is not supported, in multiple-location TDO setups, TDO Replica is responsible for synchronizing the data between your offices' TDO servers in real time. Below are important... Read More

Overview This article lists several settings to check in order to improve Schick image quality.  Detailed Instructions 1. In TDO, go to Acquire 2. Click on the Xray button (Molar icon in TDO12) 3. CDR Intra-Oral Sensor window will open 4. Click... Read More

TDO on Virtualized Environment   Overview Computing technology is evolving toward virtualization. Virtualization is a proven technology that can enable enterprises to improve IT infrastructure by reducing investments, saving on maintenance costs,... Read More

Overview Windows 10 is officially released on July 29th 2015.  We have tested TDO in the Windows 10 environment and it works fine. Workstations running Windows 10 will still need to follow our TDO Best Practices in order to function most efficiently... Read More