Objective This article details how to create a custom Medical History Questionnaire in TDO, as well as, import or export an existing questionnaire in the file format of  .QML. The customization and setup process will take approximately one hour.... Read More

Overview The purpose of this article is to explain what ODBC errors are, and why you may see them while trying to use TDO. If you are reading this article because you are seeing ODBC errors on your computer(s), you may want to read about the possible... Read More

Overview The Notes tab allows you to show or hide auto-populated and manually entered notes for the currently opened patient and distinguish between whether the note should be related to a Tooth or the Patient.  Table of Contents Overview Filter... Read More

Overview This article will go over how to protect your data in TDO.  Detailed Instructions Protect your data In order to prevent massive data loss due to malware or ransomware (commonly seen as the Cryptolocker), please ensure that you are backing... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Table of Contents Requirements Processing Payments with a credit card Processing Payments (Manual Entry) or Mail Order/Telephone Order (MOTO) Partial authorization Tokenization Initial Tokenization Setup Making a payment using the Recurring Payment... Read More