Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview To keep track of x-rays received from other doctors on patients, as well as when those x-rays are returned; use the ‘X-rays received and sent’ form. Detailed Instructions  To open this form click ‘Front Desk Tools’... Read More

  When printing batch Patient Statements, you will be prompted to enter a statement sent note at that time.  However, if you forgot to do that you may always do it at a later time.  Click Reports > Financials > Statement Sent Note This will... Read More

When the doctor is diagnosing and treating a patient, he/she decides if they need any additional x-rays/reports from another doctor as well as if your office needs to send any x-rays to any other doctor. When the doctor checks these items from within... Read More

Overview  Listed below are the instructions on how to use TDO eRx to prescribe a medication to a mail-order pharmacy. Table of Contents Detailed Instructions Amazon Prescription Services   Detailed Instructions Open the eRx Module thru TDO... Read More

Overview TDO has a fast and easy checkout process that is customizable to suit your practice's needs. This article will go over each step in that process, as well as how to customize it. Table of Contents Overview Detailed Instructions The... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Overview TDO feature that allows multi-location offices to upload and print Claims from one centralized location with Dental X Change. This feature is available on TDO version 12.405g and above. Important: Before switching to “Centralized Claims,... Read More

Overview Referral reports in TDO can be printed in three different ways: Daily Reports (from the Reports button in the top menu bar) Front Desk Menu Letters module Detailed Instructions Referral Reports to be Completed Click Reports on the top... Read More

Overview This article will show you how to mark patients as recall or super recall patients and the two different ways to send recall cards. How To Add A Recall Patient in TDO There are two places you can mark a patient as a recall patient: the ... Read More