Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Overview This article goes over how to properly structure token matching because the structuring is different compared to the old letters module (Microsoft Word). The structure changed because of natural limitations when the infrastructure moved from... Read More

Overview This feature was implemented in TDO to make it is easier for users to see all the images grouped by patient. Note:  This features was implemented in TDO Version 12.236 Steps Make sure TDO is closed. Go to “C:\Program Files \... Read More

Overview TDO allows you the option to change the brightness and contrast of your images from the pop-up Draw window. NOTE: The video below was taken using TDO v11. If you are using TDO v12, please note that some of the appearances may seem outdated... Read More

Overview TDO has a Super Recall function that makes a special effort to track high priority cases for which you want to make sure you obtain a recall.The patient can be categorized as a Super Recall by clicking the Super Recall checkbox from either... Read More

Overview The Messenger system in TDO is a wonderful way to quickly send messages to another person in the office.  These messages are not saved, once they are viewed they are deleted forever.  They are also not designed to be long, just quick... Read More

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support,  that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Overview This article is for the TDO QuickBooks sync. If a payment is recorded for the wrong provider, location, or patient, you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

Overview TDO allows users to document payments to the ledger and post refunds. Detailed Instructions Ledger Receive Payment Enter the amount being received Payment from Patient (Default option) Patient Guarantor Type of Payment Credit Card... Read More

Overview When logging into TDO the Patient page will always be the opening screen. Unless TDO has been newly installed on the computer, the Patient page will show the last patient that was viewed on the workstation. From here you can view all of... Read More