How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Overview This article goes over how to access and edit your fees list. When you first install The Digital Office, the standard ADA codes are entered automatically.  However, you must enter the fees you would like to be used for each of the codes.... Read More

Overview TDO allows you to backdate fees when posting to the ledger. For instance, if you forgot to post a fee from a previous day and want the ledger to reflect properly. Or if you voided a fee that was posted incorrectly. Detailed Instructions Go... Read More

Overview: How to easily view the patient's primary and secondary insurances fee schedules. Please note this is for viewing only, not making changes to the fee schedule.  To make changes go to Setup > Program Setup > Fees lising/ADA codes.... Read More

Overview This article is for the TDO QuickBooks sync. If a payment is recorded for the wrong provider, location, or patient, you will need to deduct from the provider who was paid in error. The proper provider will need to get credit for the payment.... Read More

Overview If production is recorded on the wrong provider, location, or if providers are splitting that production, you need to reduce the production on the incorrect provider. Then, increase production on the provider that should have been billed out... Read More

If you enter a group of fees each time you do a particular procedure, you will find it helpful to use ‘Explosion Codes’. After you set up your explosion codes, each time you select a particular one -all the codes and fees associated with... Read More

Overview TDO and QuickBooks setup and prerequisites. Table of Contents Prerequisites Basic overview of TDO and QuickBooks integration Remarks Australia Setup Prerequisites In order to use the TDO QuickBooks integration on your workstation, you... Read More

Overview If a payment is recorded on the wrong provider/location/patient, you will need to deduct from the provider who was paid in error, and the proper provider will get credit for that payment. TDO QuickBooks sync users - If you are using the... Read More