TDO KB - Search

Letters - creating a QR code

Feb 4, 2021 KB, QR, QR code 0 5.90K 0/5 (0 Vote)

Overview What Is a QR Code? QR codes, short for "quick response" codes, are square-shaped black-and-white symbols that people can scan using a smartphone to learn more about a product. These encrypted squares can hold links, coupons, event details... Read More

Could not generate the PDF file

Jun 21, 2018 PDF, Error, generate, generated, Office, 2007, Letter, Letters, Module 0 12.39K 0/5 (0 Vote)

Overview This article will show you how to resolve this Letters Module PDF error: Detailed Instructions To fix this error, download and install this file (External Link) Restart TDO using the TDO Autofix. Open Letters Module in TDO, and you... Read More

TDO Terms of Responsibilities

Oct 13, 2014 It responsibilities, doctor responsibilities, responsibilities 0 9.78K 0/5 (0 Vote)

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Adding or Adjusting Consent forms

Aug 19, 2014 consent forms, policy, proghram setup, consent, changing text, consent category 0 12.49K 5/5 (2 Votes)

Overview TDO comes with two built in consent forms; the Financial Policy and the Privacy Policy. You can easily add more consent forms in a few steps. External Link: Google Slides link for Consent and Policies Detailed Instructions How to add... Read More

TDO Best Practices

FEATURED

Oct 15, 2014 checkout, setup, new computer, best practices, uac, firewall, antivirus, av, microsoft access, access, ms word, word, screen saver, power management, windows updates, ping, backup, registry, user account controls, slow, remote access 1 185K 0/5 (0 Vote)

Overview In order for TDO to function properly, it is strongly recommended that each workstation go through what we call a TDO Checkout. This is something that is initially done on each workstation by TDO Tech Support staff prior to any trainings and... Read More

Server Migration

Jan 31, 2020 migration, new server, move, crash, restore, migrate, oldserver, newserver, replace 0 15.83K 0/5 (0 Vote)

Overview: When it comes time to replace your server, you will need to, among other things, move your TDO database from the existing server to your new server. It’s important that you do so according to the following steps to ensure that no... Read More

[v12] TDO installation

May 2, 2017 version 12, installation, version 12 install, update, workstations, server, upgrade, twelve, database, setup, new, version, revision, release, newest, latest, sqlserver, sqlbrowser, sqlservr, Install, registration, reg key, user code, unlock 1 50.71K 0/5 (0 Vote)

Overview Included in this article is the information that should be given to your IT Professional in order to setup and properly configure TDO for the first time. These instructions apply only to Version 12. Depending on your situation, you may be... Read More

IT Setup Checklist

Jun 5, 2020 0 5.78K 0/5 (0 Vote)

REQUIRED NOTES/KNOWLEDGE BASE ARTICLE(S) Configure server: TDO directories, file sharing and permissions, antivirus exclusions, etc. How to install TDO on Windows Server x64 2008, 2008 R2, 2012, 2016, and 2019 Install TDO on server and... Read More

Ledger page - Provider Production Transfers or Splits

Dec 26, 2023 Ledger, Fees, page, incorrect, wrong, payment, provider, credit adjustment, split, production, sharing, cross posting 0 1.67K 0/5 (0 Vote)

Overview If production is recorded on the wrong provider, location, or if providers are splitting that production, you need to reduce the production on the incorrect provider. Then, increase production on the provider that should have been billed out... Read More