Overview There are several methods that a PDF can be saved into TDO that vary slightly based off the TDO version being used. Prior to Saving a PDF in TDO... The PDF should already be saved somewhere on your computer AND have a unique name to prevent... Read More

Overview This article will show you how to resolve this Letters Module PDF error:     Detailed Instructions To fix this error, download and install this file (External Link) Restart TDO using the TDO Autofix. Open Letters Module in TDO, and you... Read More

Overview TDO now offers the ability to add previously saved pdfs to a patient’s image organizer via the Folder Monitor functionality on the Acquire Page. For information on setting up folder monitor, please read THIS article. This... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

Overview: This new feature makes it easier for the you to paste images from TDO into a new message sent from your email service provider as an attachment. So, this feature will be a quick way to attach images into their email message or add image... Read More

Overview If you are unable to view the Print Preview of the Prescription when printing prescriptions in the eRx Module, check to make sure that you have followed these steps. Detailed Instructions Make sure: 1. Adobe Acrobat Reader is installed. If... Read More

Overview: When copying files from one place to next, TDO users normally copy those file individually to the new destination. The Copy Folder function is a very efficient way to transfer files from another source into TDO while preserving the file... Read More

Overview TDO allows referring doctors to use a portal to receive patient care updates, view images and reports, and make referrals for new and existing patients. Detailed Instructions Web ID and Password In order to access patient reports and images... Read More

Overview TDO has a Super Recall function that makes a special effort to track high priority cases for which you want to make sure you obtain a recall.The patient can be categorized as a Super Recall by clicking the Super Recall checkbox from either... Read More