Overview Options to save a PDF in TDO Before saving a PDF in TDO, the PDF should already be saved somewhere on your computer and have a unique name. This is needed to prevent files from overwriting when the default name convention maxes out the... Read More

Overview This article will show you how to resolve this Letters Module PDF error:     Detailed Instructions To fix this error, download and install this file (External Link) Restart TDO using the TDO Autofix. Open Letters Module in TDO, and you... Read More

Requirements -Have your IT or Microscope Camera Vendor configure a folder on the network to receive images from their software. -Images must be one of the following file types: .bmp, .pdf, .jpg, .jpeg, .tiff, .tif, .wmf, .png, .mov   Setup Steps... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More

Overview This feature will be a quick way to attach images to an email message or add image attachments using the direct file path.  This feature is available in TDO Version 12.241a and higher. Note: You can use this feature to copy the filepath... Read More

Overview: When copying files from one place to next, TDO users normally copy those file individually to the new destination. The Copy Folder function is a very efficient way to transfer files from another source into TDO while preserving the file... Read More

Overview TDO allows referring doctors to use a portal to receive patient care updates, view images and reports, and make referrals for new and existing patients. Detailed Instructions Web ID and Password In order to access patient reports and images... Read More

Overview If you are unable to view the Print Preview of the Prescription when printing prescriptions in the eRx Module, check to make sure that you have followed these steps. Detailed Instructions Make sure: 1. Adobe Acrobat Reader is installed. If... Read More

Overview Attached are downloadable links to PDF documents for TDO quick tips for front desk, clinical, and setup. Table of Contents Front Office Quick Tips Clinical Quick Tips Setup Quick Tips References Front Office Quick Tips The following... Read More