Overview To use TDO Folder Monitor with TDO Hosted, please see this article. TDO Folder Monitor will allow TDO to automatically save Digital Images into the Patient’s record. Only supported for JPEG files.  For offices using CR2 - Change... Read More

Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

We're rolling out several updates to Comms, including a redesigned automations experience, more precise message targeting, a new registration token, and a handful of bug fixes on July 23, 2026. Automations have a fresh new look—and a... Read More

Overview How to send the same template to more than one recipient Detailed Instructions Click on the Letters tab.  Then the New Letter tab.  First, select the Delivery method for the template by clicking on Options.  Select the letter template... Read More

Practices using Schick sensors for digital radiography have two supported integration options with TDO: the Sidexis 4.4 Bridge and the SiTwain driver. Both are separate installs that must be set up by Dentsply Sirona support before any TDO... Read More

Table of Contents Requirements Processing Payments with a credit card Processing Payments (Manual Entry) or Mail Order/Telephone Order (MOTO) Partial authorization Tokenization Initial Tokenization Setup Making a payment using the Recurring Payment... Read More

 How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs.  The user will be able to log in and select criteria for their... Read More

Overview This cool feature will allow users to combine several images in TDO into a single file. Note: this feature is available in TDO version 12.306e and newer. Detailed Instructions In Organizer, select one or more images Right-click on... Read More