Table of Contents Overview Minimum TDO Version Requirement is 12.405g TDO 12 Configuration Main View Header Communications Menu SMS Template Designer Token Definitions:  Valid Reply Designer Send Query Automation Sub header ... Read More

Essential things to know about Cloud Letters This article will go over important things to know regarding features, functionality and requirements. To eliminate any needs for re-training, the only nuance is that the "Letters List", "Letters to send"... Read More

Overview This article lists several settings to check in order to improve Schick image quality.  Detailed Instructions 1. In TDO, go to Acquire 2. Click on the Xray button (Molar icon in TDO12) 3. CDR Intra-Oral Sensor window will open 4. Click... Read More

Overview How to send the same template to more than one recipient Detailed Instructions Click on the Letters tab.  Then the New Letter tab.  First, select the Delivery method for the template by clicking on Options.  Select the letter template... Read More

Table of Contents Requirements Processing Payments with a credit card Processing Payments (Manual Entry) or Mail Order/Telephone Order (MOTO) Partial authorization Tokenization Initial Tokenization Setup Making a payment using the Recurring Payment... Read More

 How to calculate insurance without using Insurance Estimating: There is the option to not use the Insurance Estimating feature. Users will still be able to calculate insurance by assigning categories but you will not be able to create specific... Read More

Overview The purpose of this feature is to be able to deploy new reports that are specific to doctors and their practice needs quickly and in formats that better serve their needs.  The user will be able to log in and select criteria for their... Read More

Overview: This cool feature will allow users to combine several images in TDO into a single file. Note: this feature is available in TDO version 12.306e and newer. Detailed Instructions Steps: In Organizer, select one or more images       ... Read More

Overview This feature was implemented in TDO to make it is easier for users to see all the images grouped by patient. Note:  This features was implemented in TDO Version 12.236 Steps Make sure TDO is closed. Go to “C:\Program Files \... Read More

Overview There is a new way in TDO to reset the Image Organizer to its original state without the need of doing it manually. If Organizer is set to display images with specific setting, such as Pane view, sorted by ‘Taken Date’, etc.... Read More