TDO the Unknown:  Tips and Tricks Main Page T1, T2, T3 meaning:  T1 patient is very nice, T2 patient is average, T3 patient is difficult.  Also how to clear the T rating. Menu > Macro note same as macro note on notes tab.  Faster way to enter... Read More

Overview  This article will give you steps to ensure that your TDO software does not get compromised in the event that a computer or tablet is stolen. Detailed Instructions  NOTE: These are steps are primarily related to TDO software. There may... Read More

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Overview TDO has a Super Recall function that makes a special effort to track high-priority cases for when you want to make sure you obtain a recall.The patient can be categorized as a Super Recall by clicking the Super Recall checkbox from either... Read More

Overview This article will show you how to mark patients as recall or super recall patients and the two different ways to send recall cards. How To Add A Recall Patient in TDO There are two places you can mark a patient as a recall patient: the ... Read More

Overview The TDO Backup Utility is a great tool to backup your data and images, with the capability to restore that data if needed Table of Contents Overview Checking TDO Backup Log Configuring a TDO Backup Deciding Where to Configure the Backup... Read More

Overview To use TDO Folder Monitor with TDO Hosted, please see this article. TDO Folder Monitor will allow TDO to automatically save Digital Images into the Patient’s record. Only supported for JPEG files.  For offices using CR2 - Change... Read More

Overview Patient's Notes Page filters and pop-up.  Notes will always show based on the current filters selected at the top of the Notes tab. If you want to see all the notes make sure to have the filter set at Show, Show, Show, Show.  Most of... Read More

Responsibilities of the IT Professional 1) To resolve all networking issues. It is the responsibility of the IT Professional to maintain and resolve all network issues, so they comply with the recommended network configuration and specifications... Read More

Overview If the Recall page is open, it is possible to take a Recall radiograph or picture with one click. This article will cover the details of this feature. This feature is available in TDO version 12.175b and higher. Detailed Instructions ... Read More