Overview The video below provides instructions on how to resize the X-ray pop-up form. NOTE: The video below was taken using TDO v11. If you are using TDO v12, please note that some of the appearances may seem outdated. The directions and usage,... Read More

Direct Integrations with TDO Carestream Support 877-624-6243 (when contacting Carestream, please make sure to mention that you use TDO to take X-Rays or 3D images) 3D Imaging -  CS9000 and CS8100 3D units. Instructions for installation can be... Read More

Overview Listed here are the detailed steps used in troubleshooting image quality with Carestream RVG 6100 and 6200 sensors. If you are using Version 12 of TDO, please see Troubleshooting Carestream SDK X-ray Image Quality in Version 12. ... Read More

Overview This will show you how to retrieve an X-ray from the Acquire page if an X-ray or a tooth was deleted and X-rays were not moved to another tooth.  Detailed Instructions Go to the patient record you would like to retrieve X-rays for.  Open... Read More

Overview This feature is designed to simplify the process of taking multiple X-rays with one click. CS 6100 and CS 6200 sensors work with this new functionality. This feature is available in 12.403 and newer. Detailed Instructions In Acquire... Read More

Overview How to delete an appointment Detailed Instructions Select the appointment by clicking on the appointment once. Right click on it and click “Delete.” Click “OK” to confirm or click “Cancel” to cancel the delete. Note:  Deleted... Read More

Overview This will show you how to retrieve an X-ray from the Acquire page if an X-ray was not saved into the IO with TDO integrated sensors, Carestream or XDR. Detailed Instructions Go to the patient record you would like to recover the X-ray that... Read More

Overview Listed here are the detailed steps used in troubleshooting image quality with Carestream RVG 6100 and 6200 sensors in Version 12 of TDO. If you are using Version 11 of TDO, please see Troubleshooting Carestream SDK X-Ray Image Quality... Read More

Overview To keep track of x-rays received from other doctors on patients, as well as when those x-rays are returned; use the ‘X-rays received and sent’ form. Detailed Instructions  To open this form click ‘Front Desk Tools’... Read More

Overview In TDO Version 12, the option that could previously be found (in TDO Version 11 and earlier) under ‘Main Data > Pick X-Rays’ is no longer available. In Version 12, a similar report can be created with the Letters Module.  ... Read More