TDO KB - Search

How to configure SMTP settings to send emails from TDO

Sep 3, 2014 SMTP, email, emails, server, delivery, configuration, send, port, ssl, tls, gmail, office 365 0 18.45K 0/5 (0 Vote)

Note: For TDO 12.290 and higher, please see this article for instructions on configuring SMTP server settings. Overview In order to have email sent from TDO (Letters, Organizer, etc) you must configure your SMTP Settings in TDO. Your SMTP... Read More

Emailing from the Image Organizer

May 15, 2016 email xray, email image organizer, tdo training, video 0 5.50K 0/5 (0 Vote)

Overview TDO Software provides a simple and effective way to email images directly through the Image Organizer. Below is a step-by-step guide on how to use this feature efficiently, followed by an instructional video Loading and Selecting Images... Read More

Letters - Email - Office 365 - SMTP work around

Oct 22, 2021 Office365, office 365, office, 365, smtp, email, troubleshoot, troubleshooting, letters 0 23.21K 0/5 (0 Vote)

Overview Microsoft made changes to SMTP Authentication, specifically disabling OAUTH support, that has been blocking TDOs ability to send email. TDO is working on OAUTH2 support, but we currently do not have an ETA on when that will be available.... Read More

Letters - Email - GoDaddy - SMTP settings

Jun 30, 2022 GoDaddy, smtp, letters, email, Authentication 0 16.84K 0/5 (0 Vote)

Overview TDO requires SMTP Authentication for emails to be sent out. Detailed Instructions How to accomplish this task is to simply follow this external link. You will need to log in to your GoDaddy account to access these settings. Once SMTP... Read More

Video - Transferring Emails into TDO

Sep 10, 2014 image organizer, print, email, referring doctor 0 4.83K 0/5 (0 Vote)

Email all - Options

Feb 15, 2015 email all, referring doctor email, patient email 0 16.69K 0/5 (0 Vote)

Overview You can send an email to all patients or referring doctors using your own email program (i.e., Outlook). Detailed Instructions Email all Patients If you wish to send a general email message using your own email program, use the Email all... Read More

Sending Mass Emails Without Using Batch Letters

Mar 16, 2020 bcc, covid, coronavirus, warning, notice, mail merge, emails, batch 0 8.48K 0/5 (0 Vote)

Note 3/16/2020: Due to the spread of COVID-19 we have received many requests for help with distributing information to referrers and patients via email. Because Batch Letters can sometimes take a long time to generate and is not designed to send... Read More

Cloud Letters - how to print or print & email simultaneously

Mar 20, 2023 cloud letters, print and email, email and print 1 2.89K 0/5 (0 Vote)

How to Print in Cloud Letters This article goes over how to print or simultaneously email and print a template from Cloud Letters as well as seeing the full list of printers Launch Cloud Letters then select a template you would like to print.... Read More

How to use Internal Email and Instant Messenger

Dec 11, 2015 instant messenger, chat, communicate, staff, internal email, internal e-mail, staff email, email, e-mail 2 9.32K 0/5 (0 Vote)

Overview There are two types of internal messaging available for communicating with staff. Internal emails are used for sending longer messages. Instant messages are for fast, short messages that are pre-programmed into TDO. Detailed Instructions... Read More

TDO Offsite Backup Notification Email

Feb 20, 2020 TDO Web, TDO Cloud, offsite backup 0 4.75K 0/5 (0 Vote)

Overview Listed below are instructions on how to set the email address that receives a notification when the Cloud Backup completes Detailed Instructions Go to https://tdoer.tdo4endo.com and Sign in. On the TDO Products and Services page,... Read More