TDO KB - Search

Changing Image Size and Order in the Image Organizer

Jun 5, 2016 TDO training video, training video, training, video, change image size, changing image size, image, size, image organizer, order, changing order, change order 0 4.16K 0/5 (0 Vote)

Version 12 - How to Change Thumbnail Size in Organizer

Jun 13, 2016 thumbnail size, adjust thumbnail, version 12, v12, v 12, tutorial, image organizer, images 0 4.80K 0/5 (0 Vote)

Overview This video briefly goes over on how to change the image thumbnail size in the Organizer. Detailed Instructions Read More

Version 12: Configuring Desktop and Font size

May 30, 2017 version 12, v12, version 12 training, v12 training, training video, videos, training 0 8.28K 5/5 (1 Vote)

SQL Server Database Size Limit

Feb 7, 2020 size, 10gb, gigabytes, sql standard 1 11.66K 0/5 (0 Vote)

TDO uses Microsoft SQL Server (2000, 2005, 2008, or 2016) to manage your database. The Express edition of Microsoft SQL Server has a 10GB limit on database files. If yours is a single-location practice, your database is most likely hosted on an... Read More

How to adjust the font size in Patient Notes

Sep 20, 2019 patient notes, notes, note, sticky, font, size, text, calendar 0 5.65K 0/5 (0 Vote)

Overview This feature will allow the staff and providers to increase the font size on the ’Patient Notes’. Note: this setting is per workstation. In the Patient Note form users will also find a Calendar button to add the date the note is... Read More

Version 12 - How to Change Draw Tool Icon Size

Jun 13, 2016 draw tool, draw, draw page, version 12, v 12, v12, ver 12, tutorial 0 4.38K 0/5 (0 Vote)

Overview This short video provides instruction on how to change the size of the tool icons in the Draw window. Detailed Instructions Read More

Troubleshooting - User Interface Issues / Tabs not showing in TDO

Feb 15, 2015 screen resolution, tabs not showing, tabs hidden, missing tabs, font size, dpi, user interface issue, toolbars 0 25.29K 5/5 (1 Vote)

Overview If when using TDO and you are experiencing issues with the User Interface (ex, the tabs are not showing on a particular workstation), there are few potential reason why. Potential Causes DPI is set incorrectly TDO requires for the DPI to... Read More

QuickBooks Online

Dec 19, 2025 Quickbooks online, QBO, QB sync, Quickbooks sync 0 252 0/5 (0 Vote)

Overview How to load patients and sync transactions from TDO to QuickBooks Online. *If you need to have QuickBooksOnline synced with TDO, please call support to schedule a time to do that. Loading Patients Click on the Company name, and the... Read More

eRx Script error - eRx showing the incorrect time zone

Dec 9, 2025 Showing the Incorrect Time Zone in eRx, eRx Script errors, erx errors, error erx, script error 0 223 0/5 (0 Vote)

eRx Script errors If you are unable to click 'yes' on the error and continue, contact support for a fix per workstation. Support has a fix for TDO versions 12.416d & 12.405g. If you are on version 12.373g or lower, please... Read More

TDO Runtime Picker Utility

Oct 13, 2025 TDO Runtime Picker, Runtime, calendar, zoom, half page, half, display 0 786 0/5 (0 Vote)

Overview TDO Runtime Picker was developed to replace the various ForceRuntime registry files. TDO Runtime Picker will detect all versions of Runtime currently installed.The following login errors may be resolved by using this utility.Issue: Login... Read More