TDO KB - Search

[v12.380b and above] Patient page & Referring Doctors - Setup - hide or show patient/ doctor passwords

Aug 31, 2020 0 7.60K 0/5 (0 Vote)

Overview TDO now gives the option to offices to decide if they want to hide the Web Password for Patients and Referring/General Doctors in TDO. This feature was implemented in 12.380b. Note: Per HIPPA regulations, any patient password... Read More

Troubleshooting - User Interface Issues / Tabs not showing in TDO

Feb 15, 2015 screen resolution, tabs not showing, tabs hidden, missing tabs, font size, dpi, user interface issue, toolbars 0 26.02K 5/5 (1 Vote)

Overview If when using TDO and you are experiencing issues with the User Interface (ex, the tabs are not showing on a particular workstation), there are few potential reason why. Potential Causes DPI is set incorrectly TDO requires for the DPI to... Read More

Video - Tabs on Calendar

Jun 5, 2016 tdo training video, training video, training, video, calendar, tabs, calendar tabs 0 5.75K 0/5 (0 Vote)

TDO the Unknown: Tips and Tricks from TDO Meeting 2015

Oct 16, 2015 tdo meeting 2015, user meeting 2015, meeting notes, user meeting, the unknown tdo, tips and tricks, timeout, logoff, log off 1 19.25K 4/5 (5 Votes)

TDO the Unknown: Tips and Tricks Main Page T1, T2, T3 meaning: T1 patient is very nice, T2 patient is average, T3 patient is difficult. Also how to clear the T rating. Menu > Macro note same as macro note on notes tab. Faster way to enter... Read More

Viewing Patient Notes

Aug 29, 2014 notes, filters, filter notes, view notes 1 5.91K 5/5 (1 Vote)

Overview Patient's Notes Page filters and pop-up. Notes will always show based on the current filters selected at the top of the Notes tab. If you want to see all the notes make sure to have the filter set at Show, Show, Show, Show. Most of... Read More

[TDOS] Configuring TDO Folder Monitor for Image Acquisition

May 20, 2026 0 55 0/5 (0 Vote)

Requirements -Have your IT or Microscope Camera Vendor configure a folder on the network to receive images from their software. -Images must be one of the following file types: .bmp, .pdf, .jpg, .jpeg, .tiff, .tif, .wmf, .png, .mov Setup Steps... Read More

[v12] Right-Click options

Nov 22, 2023 right, query, search, patient ID, PID, ID, lookup, lookup value, edit list, drop down, dropdown, drop-down, my custom value, standard value, View Cases for Current Value, refresh list, delete, remove, hide, click 0 5.36K 0/5 (0 Vote)

Overview The available right-click options vary depending on the field being clicked on - not all fields have options available. Right-click options can include value lookup, customizing dropdown lists, and query searches. Table of Contents Lookup... Read More

TDOxQB sync - QuickBooks no longer supports QB desktop 2020 & 2021 (EOL 5/31/24)

Dec 26, 2023 TDOQB, TDOxQB, Quickbooks, QB, 2020, 2021, support 0 9.96K 0/5 (0 Vote)

Support for QuickBooks Desktop 2020 (ended) & 2021 (EOL 5/31/24) At this time, QuickBooks has discontinued support for 2020 versions of QuickBooks Desktop Pro, Premiere and Enterprise. They will be discontinuing support for 2021 versions on May... Read More

[v12] Notes page

Jun 28, 2023 missing note, hidden note, select notes, macro notes, note lock, soap note, print notes, print non-private notes, notes 0 5.60K 0/5 (0 Vote)

Overview The Notes tab allows you to show or hide auto-populated and manually entered notes for the currently opened patient and distinguish between whether the note should be related to a Tooth or the Patient. Table of Contents Filter Current... Read More

How to Print individual & multiple Account Statements

May 15, 2016 tdo training, video, print statement, account statement, statement, statements, print account statement, reporting tools, account statement report, Ledger, print, report, reports, print statement vs print ledger, statement sent note 0 9.48K 5/5 (1 Vote)

Overview There are two ways to print statements within TDO. The first is through the Ledger tab with the Print Statement button - this allows you to print the statement for the currently selected patient. The second option is to use the Account... Read More